In 2015 CMBM Facility Services completed a full renovation of the car dealership adjoining the Greenbank RSL, Hillcrest Queensland.

CMBM facility Services were chosen because of our previous experience with this particular type of building renovation, licencing and insurance capabilities, along with our competitive quoting.

Greenbank RSL were looking for a cost effective solution to renovate the car dealership as a change of tenants was occurring. They needed a modern fit-out that would match parts of an old building to the new and add value for money when renovating the asset. It also needed to meet the full report for the outgoing dealer to be in the same standard as the new one coming in.

What solutions did we provide?

Over a 6 week period CMBM Facility Services renovated the dealership. This included the following services:

  • Building
  • Electricity
  • Plumbing
  • Telecommunications
  • Lighting
  • Air Conditioning
  • Design and fit-out

 

This particular type of building presented a number of challenges:

  • Matching old fixtures that had broken, as the exact match was no longer available.
  • Only 1 senior maintenance manager at the facility, which required CMBM to be self-sufficient in dealing with trades and contractors.
  • There were some access issues as the goods lifts had restricted weight barring and fire stairs were restrictive.

 

What has been the result of the work we provided?

The incoming tenant and management at Greenbank RSL were extremely pleased with the results of the project.

“CMBM are problem solvers and great communicators, and they saved our business time. I knew what was going on at every step of the renovation. When there was an unforeseen issue they came to me with a solution every time, they are self-managed and upfront there was no imposition to my staff.

We have no hesitation in recommending CMBM for restorative work and will approach them for future works.”

Tim Wright ACCM
General Manager, Greenbank RSL Services Club

Time for an upgrade? Get in touch today to book a complimentary quote for your next renovation!

In 2016 CMBM Facility Services completed a refurbishment of the Waterloo Bay Hotel, Wynnum Queensland and were invited back in 2018 to renovate the otherside of the hotel.

The Waterloo Bay Hotel was one of the first significant buildings to be constructed in the Wynnum area and is heritage listed local icon.

CMBM were approached to do a full refurbishment of the sports and lounge bar, after having previously completing the gaming room renovation. We were awarded the project because of our competitive quote, and previous experience renovating another hotel owned by the same group.

What solutions did we provide?

Over an 11 week period CMBM stripped the building back to the interior concrete walls and installed new flooring, bars and fixtures.

This included the following services:

  • Building
  • Electricity
  • Plumbing
  • Telecommunications
  • Lighting
  • Refrigeration
  • Air Conditioning
  • Design and fit out

This particular type of building presented a number of challenges:

1. Heritage listed building

As a heritage listed building the exterior shape and feel of the building was to remain unchanged, while the interior be modernised to suit the needs of the hotel. As an older building there was some unforeseen termite damage and telecommunications and wring issues. In addition, the older style windows were held in place using bricks, which meant they had to be completely removed and then replaced to keep the original design in place.

2. Fully operational hotel and accommodation 

The hotel was to remain fully operational for patrons, along with the residents and hotel guests who stay upstairs in the building. CMBM completed the works during daytime hours to keep noise restrictions to a minimum.

What has been the result of the work we provided?

The Waterloo Bay Hotel were extremely satisfied with the end result renovations and the new look and feel. Feedback for the venue’s renovation has been very positive and following the renovation the Waterloo Bay was voted Tripple M’s pub of the year for 2016.

CMBM Facility Services can manage your building and construction needs with the highest level of detail and expert project management.

In 2018 CMBM was engaged to manage the entirety of the maintenance, cleaning and compliance of a group of apartments in Brisbane’s inner South West.

The grounds include over 50 accommodation units set amongst 2 high-rise towers, with recreational facilities that include a gym, pool, lawns, tennis court and BBQ area.

Building management for large complexes mean growing costs

The Body Corporate Committee were finding that their overhead costs were increasing due to increased maintenance and administration requirements, ongoing contractor issues and limited resources for compliance management.

The apartment complex’s upkeep was struggling as each repair or maintenance took a heavy toll on administration, requiring a separate contractor specialising in each area. In addition to comparing quotes and ensuring compliance, the administration also included managing the contractor, supervising attendance and ensuring work is carried out to the utmost standard.

Maintaining the apartment complex and grounds meant liaising with cleaners, landscapers, maintenance and repair personnel, pressure washing specialists, refrigeration specialists, pool cleaners, plumbers, electricians…and more.

How CMBM were able to assist whilst reducing costs for the building  

CMBM was initially contracted to maintain the grounds for the complex, however, soon began managing the contracting, compliance & WHSE and reporting side of things as well.

This full-service solution worked well as CMBM were able to provide both the cleaning, grounds maintenance and repairs for the complex, in addition to having a dedicated Site Manager managing the external suppliers and ensuring legal compliance.

With this solution, the Body Corporate saw a reduction in overhead and reactive maintenance costs and administration requirements, whilst benefiting from a complete facilities management solution that guarantees preventative maintenance, building upkeep, compliance and reporting processes. The Body Corporate now only need to deal with a dedicated Site Manager and are invoiced from one company.

Is Facilities Management right for your building?

This full-service facilities management solution can provide Body Corporates with:

  • Regular cleaning and maintenance of general areas such as recreational areas, BBQ, pool, toilets and sauna room, and associated facilities
  • Lawn, garden and landscaping of the property (including rubbish disposal)
  • Contractor, mover and repair management, including onsite supervision and adherence to compliance and regulations
  • 24/7 Helpdesk for emergency or storm repairs
  • Workplace Health & Safety management, including security, emergency evacuation procedures, fire safety and signage management
  • Regular reporting and documentation on infrastructure, financial, safety and administrative matters
  • Minimised risk under Workplace Health & Safety laws by providing properly certified, accredited and insured trades
  • Reduction in overhead and administration costs by combining all areas under one source
  • Minimised repair issues due to proper preventative maintenance

 

CMBM are an ABMA accredited organisation, adhering to the national building management standards set by the Australian Building Management Accreditation. We are also ISO Certified in Quality, Safety and Environmental management systems against the latest ISO 2015 Standard, ensuring the services we deliver are quality assured, safe, and environmentally conscious.

If you would like to find out more on how CMBM Facility Services can help you reduce costs and improve efficiencies for your building, contact us on 1800 26 26 37 or at helpdesk@cmbm.com.au.

On Sunday 26 May 2019, two CMBM teams will be participating in Choice, Passion, Life (CPL)’s ‘We’ll Make a Change’ trek. The trek will see the two teams hike 22.5kms through Brisbane’s beautiful D’Aguilar National Park, starting at Mt Nebo and finishing at The Gap.

Lasting 6.5 hours, this is a physically testing but empowering journey that is both a personal and team challenge, focusing on comradery, teamwork, and overcoming obstacles. The two teams include the Cleaning team (led by Damien, Director/General Manager) and Building team (led by Mark, Managing Director).

Donations can be made to the Cleaning team here and Building team here. Their goal is to raise $10,000!


Looking for a reason to donate?

Did you know that 1 in 5 Queenslanders have a disability? Many of you may know someone with a disability, whether it’s a friend or family member or someone you may have crossed paths with. CPL provides disability services and support to help people of all ages to maximise their potential.  When your family is impacted by disability, you begin to understand how important organisations like CPL are.

Funds raised from the trek will go towards vital CPL programs such as the Let’s Talk program, Camp Have a Chat and Screech Performing Arts. These programs equip children with a disability with the skills and technology they need to communicate with the world around them.

If we help those in our community who need our support the most, collectively we will make a change.

Please donate to our Cleaning Team here and Building Team here. We thank you for your support for this important cause.

Technology has advanced in leaps and bounds in recent years, yet it’s an asset that is often overlooked in building management. There are many aspects of maintenance and management that can now be simplified with technological aids and solutions, but many of us still waste time and money by not implementing them into our routines and systems. Some of these aspects include quoting, scoping of works, emergency assistance, and information storage. With the assistance of virtual solutions, notably the JobView platform, these can all be completed with significantly reduced demand on time and money.

Quotes

Quoting is one of the most time-consuming aspects of any building works. It can be extremely costly and frustrating, as clients and facility managers can often wait for extended periods of time for us to arrive on-site for a quote. One of the best solutions for this issue is to remove the need to physically visit the site. This can be achieved by using JobView to view the site remotely, using voice and video capturing. These capabilities allow clients or facility mangers to guide us through an issue and explain it in their own words, giving us a clear insight into exactly what they want from the job. The video also provides a point of reference for future planning, meaning that we can consult multiple staff on a job without multiple site visits.

Scoping

Accurate scoping of works is one of the most important aspects of any job. Inaccurate estimations can result in money lost due to staffing, supplies, or time allocations, and can often result in a low-quality finish. A correctly prepared scope of works can avoid all of these issues, and allow for a fast turnaround time on jobs. Whilst scoping is traditionally performed on-site, the capabilities of virtual solutions now mean that it can be completed from off-site. Accurate scopes can be created through image and video capturing that can be referenced multiple times, and allows for advice from parties that may not otherwise be able to visit the site (such as regional managers or supervisors).

Emergency Assistance

Emergency assistance is something that everyone wants access to, but never wants to have to use. It’s crucial in this day and age that everybody has access to a 24hr helpline that will respond quickly to any emergency issues, especially with the unpredictable wild weather that Queensland experiences during storm season. It’s also important that when assistance is provided, it’s proportionate to the works required. This is effectively a form of scoping – ensuring that the work required has been adequately assessed, and is completed efficiently and quickly. Virtual assistance provides high-quality help because it allows a wide range of specialists to communicate with clients very quickly, and provide the assistance needed with a short turnaround time. In instances such as flooding, natural disaster or break-ins, this turnaround time is extremely important.

Summary

To ensure that both reactive and scheduled building needs are effectively managed, it’s important to implement current technological solutions to simplify the process. Using virtual solutions can provide significant savings and create faster turnaround times on a range of works. Adaption of these solutions provide the most promising outcomes for quoting, scoping and emergency assistance, but can also be used for other management aspects like secure information storage.

Read more here.

On March 15, 2019 our CMBM Facility Services Marketing and Tenders Manager, Meg O’Keeffe will shave her head to support the Leukemia Foundation – we are supporting her as she raises funds for this great charity.

Donations can be made here. Her goal is to raise $5,000!


Looking for a reason to donate? Read Jacob’s story below:

Remember being two years old? Not many of us do… but for most of us it was a carefree time as we explored the world with our families.

Unfortunately, leukemia is the most diagnosed childhood cancer.

When you donate, wonderful things happen. So thank you for your contributions! Every donation made means that kids like Jacob will find a home away from home with us, close to life-saving treatment.

Jacob and his family stayed in our Brisbane patient accommodation for eight months whilst he battled AML. He is now a happy kid, back home and in remission. He loves playing with his brothers and sisters and helping his mum cook.

Meet little Jacob.

He and his family live in Blackwater, rural Queensland which is a nine-hour drive from Brisbane. When Jacob was just two years old, he was diagnosed with acute myeloid leukemia (AML) – an aggressive form of blood cancer which needs to be treated urgently. 

His story is one of hope and great courage in the face of a suddenly scary, uncertain future.

Donations can be made here.

Thank you for your support! Read more.

What does CMBM stand for?
CMBM stands for ‘Clean, Maintain, Build, Manage’ – the four pillars of our business. We provide expert services in each of these areas across a wide range of industries.
 
What does ‘facility services’ mean?
Facility services is a professional term used to cover any services that your facility (office, building, warehouse, club etc.) may need. Outsourced facility management is beneficial as it decreases the number of suppliers, providing an integrated services solution to save money and time on administrative tasks. This covers a range of function and support services, some of which include building maintenance, cleaning, grounds maintenance, architectural planning, project management, storm response and trade work.
 
What is CMBM’s background?
CMBM is a 100% Queensland-owned company that has been operating since 2005. Our roots are in the demanding hospitality sector, where we built our name and reputation for quality. Since then, we’ve expanded to offer our services to a wide range of industries including government, aged care, commercial, industrial, education, health & fitness, resources & infrastructure, real estate, construction, and event management.
 
What services do you offer?
We offer a range of services, all of which fall under one of our main ‘pillars’ of operation. These are all listed here.
 
What systems do you use to maintain quality control?
QMC
CMBM has a unique Quality Management Control (QMC) auditing system, which allows for our performance to be constantly reviewed by clients and management. This platform allows for tailored work scheduling, client communications, inspection updates, and work order functions across our cleaning operations.
 
Aroflo
In 2017 CMBM Facility Services implemented Aroflo to manage the Facility Services division of the business. This cloud based software manages our building, grounds and facility services through from quote to job completion. We can ensure that our people show up, on time, and when and where they are meant to and deliver cost savings.
 
Virtual Assist
CMBM have recently invested in advanced technology that allows us to seamlessly connect with your business anywhere, at any time. We can quote and resolve issues via digital platforms that save both time and money, and don’t use up valuable business data. These services are delivered quickly in an intelligent and efficient manner.
 
What if I just need a small job done?
We can provide quotes on a variety of job types and sizes – just contact us for any information you need. We also offer a range of maintenance packages if you are after regular or routine maintenance and services.
 
Who are some of your clients?
We have clients in areas across Queensland, from Cairns all the way down to the Gold Coast, and inland as far as Yarwun. Some of our well-known clients are here.
 
Will I see a different Manager every time?
No, at CMBM we have a dedicated Client Service Managers for our clients. We value our relationship with our clients and find that the level of quality you deserve is better maintained through regular and consistent contact with a dedicated customer service manager.
 
What is a ‘single service provider’?
We offer a ‘single service provider’ solution – this means that all of your facility needs are collected into a single invoice. This saves you the trouble of having a different company for each of your maintenance areas and provides a single point of contact for any questions or call-outs you may need. It also reduces demand on payroll, increases operational efficiency, and allows flexibility in staffing levels.
 
How much money can I save?
We can generate transparent savings models for clients based on their maintenance needs. These models show the savings returned within a 12-month period, which allows you to quickly and easily see how we can help you.
 
How quickly can you respond to call-out requests?
CMBM has a 24/7 helpline based in Queensland, and guarantee to respond to any call within 30 minutes. This gives our clients peace-of-mind that we always have their back, no matter the time of day.
 
Are your staff insured and licensed?
All of our staff are insured, licensed and trained. In addition to this, CMBM holds certification against safety, quality and environment (ISO 9001:2015, ISO 14001:2015 and AS4801).

As many of you are aware, at the start of this week our head office moved from East Brisbane to Eight Mile Plains, in order to cater to our ever-expanding business. CMBM was grown at the East Brisbane office, where our team has poured countless hours of hard work into making the business what it is today. Since April 2005, we’ve grown from a small two-room building to a converted house, and now to a 50-desk office complete with conference rooms and on-site parking.

A lot of memories were created during the 13 years spent at the East Brisbane office. To commemorate the move, we took a few snaps of some of the office team during their day-to-day work.

We’re looking forward to sharing a new, larger space with the Gold Coast office team in the coming weeks. If you haven’t visited yet, come and say hi at our new address: 26 Brandl Street, Eight Mile Plains. We’re currently finishing renovations at our new office, on both the interior and exterior of the building. We’re excited to be unveiling our brand new space when it’s fully completed in 4-6 weeks.

On Thursday June 7th at the East Brisbane office CMBM hosted a ‘MHF Beanies for Brain Cancer’ fundraiser in conjunction with the monthly sales BBQ. Mark is a close friend of the CMBM family and we are always eager to get behind a great campaign and give back to the community by raising funds for valuable causes.

What is the MHF?

The Mark Hughes Foundation (MHF) is a Non-Profit, health promotion charity that was built by Mark Hughes and his wife in 2014, after he was diagnosed with brain cancer when they began the Foundation after realising how underfunded brain cancer was in Australia in comparison to other cancers. The lack of funding meant very little research into treatments or cures for brain cancer and, as a result, not much has changed in the shocking brain cancer mortality rates over the past 30 years.

How can you help?

For more information on where to buy a beanie, or make a donation please visit: https://beanie.markhughesfoundation.com.au/how-can-i-help/buy-a-beanie/ 

#MHFBeanie #MarkHughesFoundation #BrainCancer#MHF #mhfbeanieforbraincancer #BrainCancerAwareness #Charity #BeanieForBrainCancer #cmbmfacilityservices

CMBM Facility Services are proud to launch our ‘About Us’ video, featuring Managing Director – Mark Hohn and Director/General Manager – Damien Cann who showcase our services, culture and the state of the art technology systems that set us apart.

 

CMBM Facility Services are proud to announce that we are winners of the prestigious Build awards 2 years running!

BUILD Magazine have recently announced The 2017 Facilities Management Awards Winners. CMBM Facility Services were awarded Facilities Management Specialists of the Year 2017 – Queensland & Excellence Award for Commercial & Industrial Cleaning Services – Queensland.

The Facilities Management Awards 2017 are prestigious awards run by Build Magazine, and now in their 2nd year, following on from the success of last year’s awards.

To find out more about these prestigious awards, and the dedicated professionals selected for them, please visit here. Where you can view our winners supplement and full winners list.

CMBM Facility Services attended the 2017 BSCAA (QLD) AustralianSuper Excellence Awards on Friday November 17, 2017 and received a number of nominations for awards within the cleaning industry in Queensland.

A big congratulations to our winners, highly commended and all CMBM finalists (list below).

Congratulations to the 2017 Award Winners from CMBM Facility Services

INNOVATION AWARD Recognition of an Outstanding Innovator
Joanne Davidson & Damien Cann CMBM Facility Services
(Meg O’Keeffe stood in for Jo on the night to collect her award).

Congratulations to the 2017 Highly Commended from CMBM Facility Services

FRONTLINE EMPLOYEE AWARDS Outstanding Support Personnel in the Industry – 51+ Employees
Sonia Webby CMBM Facility Services

MANAGER AWARDS INDIVIDUAL Manager Award – Cleaning Industry
Damien Cann CMBM Facility Services

LONG SERVICE AWARD Recognition of Service – Outstanding Individual Contribution
Daniel Cann CMBM Facility Services

Congratulations to the 2017 Finalists from CMBM Facility Services

FRONTLINE EMPLOYEE AWARDS Outstanding Individual Employee – Cleaning Industry South East Queensland Small-Medium
Ashley Sinfield CMBM Facility Services

MANAGER AWARDS INDIVIDUAL Operations Manager Award – Cleaning Industry
Michael Riley CMBM Facility Services

COMPANY AWARDS Outstanding Company in the Cleaning Industry – Qld
CMBM Facility Services

Thanks to BSCAA for the photographs! Full details here: https://queensland.bscaa.com/Event

Tip 1:

Studies have shown that the average work desk has more bacteria than a toilet seat. This is probably because, so many people eat at their desks, and so few clean them. According to one survey, only slightly more than a third of respondents cleaned their work areas every week. One of the most important things workers can do to stay healthy is to clean their desk, computer keyboard and mouse at least once a week, or to hire office cleaners who will do it for you.

Tip 2:

There are many ways that employees can keep their workspaces clean and safe. The first is to buy a good, all-around office-cleaning sanitizer and to use it often on desks and other work areas. It’s also a good idea to keep hand sanitizer on desks for those times when hand washing is inconvenient.

Tip 3:

Clean out old papers on a desk by sorting them into ‘yes,’ ‘no’ and ‘maybe’ files. If the ‘maybe’ items haven’t been used in a month, employees should toss them out of their offices. Cleaning out old papers also removes a possible fire hazard and clutter. A spring clean can do a lot of good for organisations with lots of paper files, food cupboards, or stock storage areas. Again, de-clutter your storage area, throwing out files and old stock that no longer needs to be retained. This may be a good time for management to consider digitising files or re-arranging old storage systems to make them more space efficient, for example, by introducing new storage shelving and furniture.

Tip 4:

Arrange a 5-minute roster for the staff to wash their dishes over the month. Appoint a different employee on which days to clean

Tip 5:

Air fresheners: place them around the office for a cleaner feel and smell.

Tip 6:

Supply your office with handy wipes for those unforeseen spills of coffee.

Tip 7:

Supply office with anti-bacterial gels. It is well documented that offices with this solution for their staff have less sick days because it minimizes cross contamination.

Tip 8:

More people are eating at their desks while working. Crumbs fall into keyboards, so a keyboard brush would be handy to have in a designated area.

In appreciation of the efforts CMBM have been putting into support of the Queensland Government’s Back to Work program we recently received a letter congratulating us from the Premier of Queensland and Minister for The Arts – Annastacia Palaszczuk MP.

The Queensland Government’s program is encouraging businesses to create opportunities for those facing disadvantage in the labour market.

In support, CMBM have been increasing efforts to provide employment opportunities to these groups.

Mark Hohn, Managing Director states that “approximately 7% of our front line workforce had barriers to seeking employment, which we have helped them overcome. Strategically we would like to increase this figure to at least 20%.”

CMBM recognise that due to our industry type and front line roles such as cleaning and facilities, we are in an excellent position to provide opportunities to those that may be from a disadvantaged or other minority group such as long term unemployed, have a disability, indigenous candidate, or even more mature workers who are enthusiastic about finding a job, but are struggling to overcome certain barriers to employment.

Job creation is a key component of the CMBM business strategy and we look forward to continuing support of the Queensland Government’s Back to Work program.” Mark Hohn, Managing Director, CMBM Facility Services.

CMBM Facility Services are proud to have partnered up with a number of community based support groups for recruitment in order to achieve our objective and look forward to the positive impacts of this initiative throughout Queensland and within our industry.

Mark Hohn, Director attended the Department of Aboriginal and Torres Strait Islander Partnerships’ Corporate Breakfast this morning. On behalf of CMBM Facility Services he proudly pledged our commitment to increasing economic participation opportunities for Aboriginal  and Torres Strait Islander peoples to ensure no Indigenous Queensland is left behind. Pictured (L to R) Mark Hohn, Leann Wilson, Joe Wallace and the Honourable Leeanne Enoch.

img-currumbin-vikings-logo

CMBM Facility Services are a proud sponsor of the Currumbin Beach Vikings Surf Life Saving Club Inc.

Well done to the Club who recently finished 2nd on the overall point score for the 2017 QLD State Championships.

CMBM Facility Services are proud to announce our newly formed strategic partnership with Energy Systems & Services (ESS) to offer our customers better products and services for operating a more energy-efficient business.

Together we can now measure how an organisation can use their energy more efficiently, and in turn offer financial gain through power correction and rebates. 

We would also like to welcome Chris Bird, who is our ESS QLD Manager. In essence, ESS are now our expert ‘energy specific’ partner. Chris can outline the various energy solutions relevant to your particular business, and in turn detail how you can reduce costs by taking advantage of any rebates available from both Government and industry. He can measure this through your existing interval (NMI) data to see where areas of value can be realised.

This is just another way we can offer our customers a full range of facility solutions for a more efficient business. For more information, please read our CMBM Energy Audit flyer.

CMBM Facility Services were proud to sponsor the award for the ‘Best Football Club’ at the 2017 Keno & Clubs Queensland Awards for Excellence. Congratulations to Sunnybank Community & Sports Club! It was great to see so many of our valued clients winning at this years event.

We would like to further congratulate the winners of the 2017 Keno & Clubs Queensland Awards for Excellence and Carina Leagues Club for winning Keno Club of the year for 2017.

CQ_Winners-_web1170

CMBM Facility Services are pleased to announce that Mark Hohn was recently been appointed to the BSCAA Queensland Board of Directors. They are Australia’s peak industry representative body for the building services industry and members include contractors for cleaning, security, facilities management and grounds maintenance.

This is another great way for our leaders to stay on top of industry trends and changes within the industry, and we look forward to being part of the well-established board.

The BSCAA QLD Board has fundamental responsibilities to develop the strategy for the organisation, oversee its implementation and monitor everyday performance and results to its strategic direction. Directors ensure compliance with regulation and monitor and ratify legal, financial and ethical decisions on behalf of the membership.

The role of the Board includes:

  • Guiding directions for research into members requirements
  • Developing strategies for continued growth and sustainability of the organisation
  • Creating and monitoring the business plan, including setting annual goals in line with the BSCAA QLD strategic plan
  • Overseeing financial performance and corporate governance of the company
  • Assessing risks and directing action
  • Identifying and communicating opportunities for the organisation.

CMBM recently undertook an ISO Certification Assessment to be formally Certified under the new International accreditation standards. As a result we have achieved accreditation for Safety, Quality and Environmental aspects:

  • ISO 14001:2015 Environmental Management Systems
  • ISO 9001:2015 Quality Management Systems
  • AS/NZS 4801:2001 OH&S Management Systems


ISO
is an international body that standardises how businesses and organisations involved in commerce and industry manage information and processes. An ISO certification ensures that the applicable management systems conform with all the requirements for  standardisation, safety, quality and environmental assurance.

CMBM operations are Quality Assured and our high level of compliance directly reduces the risk associated with our operations. This provides our clients with less risk and credible compliance through improved systems, processes and safety, and reducing our impact on the environment as an organisation.

We look forward to the positive benefits for both staff and customers of CMBM Facility Services across Queensland today and in the future.

Top tips for a great New Year.

Written by Mark Hohn January 12, 2017.

I always love the New Year feeling. For me, it is a chance to start fresh, reprioritise and take stock on the year that’s been… What’s worked well for me, what I achieved that I set out to in the previous year, what hasn’t gone to plan, and where have the largest pain points in my life come from? Most importantly how can I do better this year, and how can I create more time to help others do better this year?

We live in a busy world and it seems that we never have enough time to get everything done, which means you are so busy trying to keep up that some areas are bound to suffer. For me, this is where I start thinking about how I can work smarter. What kind of processes or delegation could I use to run my day-to-day operations better, and how am I wasting my time. This can be particularly challenging, but I have found that the following 5 tips make a big difference to the day-to-day running of my professional and personal life.
  1. Do what you say you will – write it down and put it up!

There’s nothing like having fifty great ideas and barely enough time to do one! You have to accept that you can’t do everything and prioritise. Number them by importance and priority and start and finish one at a time. It is a great feeling to look back in a years’ time and see that you have ticked off a number of big things on your to-do list. In comparison, it usually doesn’t feel too great when you realise you have only done 50% of 50% of your list. I also find that by writing it down on a white board, or sharing it with your network (where people can see it) you are more accountable.

  1. Look for systems that help you work smarter.

Did you know there are apps for managing your apps, and more importantly there are apps for better management of processes? You can use programs to deliver statistics on outbound activities, notifications, time keeping, date stamping, live job reports and more. If you are drowning in excel spreadsheets and emails – get googling. You’ll be amazed what’s out there. Click here to read Gizmodos review of the best apps of 2015.

  1. Stop resisting change.

In life we know things are going to change, yet we spend so much time inadvertently focusing on doing things the way they have always been done because it’s more comfortable. Change will happen – embrace the change. Social Media is such a great example of this – for me I ask the younger, tech savvy generations to teach me. Instead of letting the fear of the unknown hold me back, I am admitting it is uncharted territory for me and finding someone who’s got a better map than me to assist.

  1. Do the stuff that makes you better at being you.

If professional athletes didn’t train every time they felt tired or sore they would never get to be the best or show the strength they possess. They know that by eating and sleeping right and training consistently these habits are what make them perform better.

If you know that running/going to the beach with your family/ lifting weights/eating kale/yoga/a jam session/hiking (insert your choice here) helps you be more productive then don’t stop doing those things when life gets busy. It’s important to keep balanced. This is how you keep your head above the water and it is more important at this time than any other. Not feeling it? This brings me to my next point. Ask a buddy to commit to doing what you need with you, or enter a challenge for an external push to keep motivated. Again, writing it down and putting it up, I find that this helps me stay accountable.

  1. Ask for help – hire professionals to do the managing you don’t have time to.

When life gets hectic if you are anything like me we tend to fill our “buckets” and then just keep filling them with more. The load gets heavier and our productivity goes down. Instead of stopping and thinking about how you can disperse some water we just keep going and then you’ve got a problem, your bucket is overfull and you’re burnt out. In our industry we see this time and time again with busy facilities. So often we see one manager trying to manage multiple suppliers for a venue that their day to day venue operations suffer. We come in and take over the management of the facility and usually save them money by delivering more cost effective solutions. This then frees them up to focus on their day-to-day activities – bringing more money in for their venue. People often express regret at not making the decision years earlier when they see the operational efficiencies that can be gained.

This is just a start, but I hope these 5 tips help you have a great, productive and fulfilling year.

All the best for a great 2017.

Mark Hohn
Managing Director, CMBM Facility Services


Mark is the Managing Director of CMBM Facility Services, who joined forces with Damien Cann in 2005 to offer cleaning services to the hospitality industry. Mark has successfully grown 3 companies in Queensland (Mark Hohn Business Technologies, Advanced Business Technologies and TJS Facility Services Queensland) and together they have transformed the CMBM Facility Services business into the leading provider of facility services it is today. Mark is directly accountable for sales, operations and the service delivery of CMBM Facilities Services. Mark brings experience in asset, business and facilities management. He holds a Cert 3 and 4 in Asset Management and a Diploma of Business and Management.

BUILD Magazine Announces The 2016 Facilities Management Awards Winners.

Company: CMBM Facility Services Pty Ltd

Award: Best Facility Services Company 2016 – Queensland

Facilities Management companies are the hidden heroes within the construction and corporate world. They keep worldwide businesses running smoothly and effectively, though they can often be overlooked when it comes to recognition for a job well done.

The 2016 Facilities Management Awards are prestigious awards run by Build Magazine, that are dedicated to recognising those within the Facilities Management role for their excellence and dedication to their profession.

Rachel Devonport, Awards Co-ordinator, expressed her pride: “It has been a true privilege to showcase the sheer talent and hard work of every single one of my award winners. I would like to wish them every success going forward.”

To find out more about these prestigious awards, and the dedicated professionals selected for them, please visit http://www.build-news.com where you can view our winners supplement and full winners list.

CMBM proudly donated cleaning services to support the completion of the Bravehearts Head Office in Arundel, a site recently completed by Hutchinson Builders.

We were very excited to assist by completing the final clean on the top floor, external windows and two bad carpet areas on the ground floor.

Bravehearts exists to protect Australian children against sexual harm and is the first and largest registered charity specifically and holistically dedicated to addressing this issue in Australia.

Great news… CMBM are proud to announce that our brand new website is up and running.

This all new, user-friendly website will make it easier than ever for all users of facility services in Brisbane to locate and read all about our full suite of services, namely Cleaning, Maintenance, Building and Managing.

One thing should come through loud and clear when looking through our new site – we are a complete service provider. You no longer need to manage multiple suppliers for your facility when we can do it all.

So instead of commissioning several different companies to look after your asset(s) – cleaners, maintenance people, builders, property managers and so forth – you can achieve it all with just one call.

All your facility services questions answered.

The new website features some remarkable Success Stories, answers a few Frequently Asked Questions, and provides a complete overview of all our services, such as:

  • Cleaning (Residential, Commercial and Industrial)
  • Cleaning Services (detailing everything we do, from Bar & Hotel Cleaning right through to Roof & Gutter Cleaning and strip and Seal)
  • Our full range of Maintenance Services, including Grounds Maintenance, Asset Maintenance and Safety Products.
  • Building Services, incorporating Design & Construct and Landscaping, plus
  • Management Services, such as Maintenance Plans and Energy Management

Having said that, there is so much more to know about all these services, so if you need more information or would like our expert advice – or would like to book a project, either on a one-off basis or long-term –  please call us now on 1800 26 26 37, or click here to contact us.