Since its introduction in November 1996, Planet Ark’s 2019 National Recycling Week sees the famous initiative reach its 24th year. National Recycling Week brings a national focus to the environment and highlights the importance of recycling and other sustainable practices in minimising waste and managing material resources responsibly.

Creating Sustainable Practices

At CMBM, we aim to create a culture where sustainable practices are at the forefront of our operations for both our employees and our clients. We do this by creating organisational-wide buy-in and understanding of responsible waste minimisation and management.

This starts with our commitment to the four R’s:

  • Reclaim – being aware of what materials can be repurposed for use in other projects to minimise our landfill footprint.
  • Repurpose – ensuring reclaimed materials are being used where possible, such as turning tree waste to mulch and use of bricks and pavers as gravel.
  • Recycle – implementing recycling initiatives for non-environmentally friendly materials such as plastics, cardboard, toner, aluminium and more.
  • Reduce – reducing overall wastage through efficient volume control and planning.

 

Our formal commitment to sustainability is demonstrated in our business policy and ISO Certification for Environmental Management Systems (14001:2015). This recognises CMBM’s full compliance with the International Standard of Environmental Management.

Some other ways CMBM are undertaking sustainable initiatives include:

Greener Cleaning Operations

CMBM implement sustainable cleaning practices across our daily operations, and work with suppliers who can accommodate this, such as SABCO for their microfibre products and water-fed dispensers, and Tasman Chemicals for their range of Enviro-Scheme approved products.

We also use Nanocyn® Disinfectant & Sanitiser for outbreak cleaning, which is comprised of electrolysed water (99.97%), sodium chloride (salt) (0.023%), sodium hypochlorite (0.004%) and hypochlorous acid (0.003%) – all 100% natural and chemical-free ingredients.

Waste Management

Centralised waste management is implemented across all our offices to reduce the need for multiple plastic bags and reduce risk of cross-waste contamination. These include deposited goods for collection, such as toners and batteries.

Sustainability

CMBM have worked with sustainability consultants to bring composting and recycling initiatives to our regional employee accommodation sites, such as cardboard bailers, composting units for wet waste and centralised recycling arrangements.

Energy Efficiencies

Our company vehicles all possess a Green Star Rating of 4+ to ensure efficient fuel consumption.

Additionally, regular energy audits are carried out to ensure our energy efficiencies are up to date with the latest technologies, including sensor-lighting, energy efficient lightbulbs and solar operations.

Digital and Paperless

Our operations are run entirely digitally, from accounting and finance to workflow management and auditing. Our Customer Service Managers (CSMs) conduct quality audits via tablets and our services team access their workflow through their smartphone app to negate the need for printing.

CMBM Facility Services are proud to announce that we are the winners of Outstanding Company in the Cleaning Industry in the BSCAA Excellence Awards – QLD Division 2019.

The Building Service Contractors Association of Australia – Queensland Division (BSCAA) Excellence Awards are one of the most prestigious and influential awards in the Cleaning and Security Industries. The Awards acknowledge the outstanding contribution and achievements of employers and employees throughout the year and showcase individuals and companies. 

The winners were announced on Friday November 1.

CMBM would like to congratulate our winners, highly commended and finalists, including Multhana Property Services and their Managing Director, Joseph Wallace, for being finalists in the Commitment to Diversity Award and Manager Award.  

The 2019 Winners

Outstanding Company in the Cleaning Industry
CMBM Facility Services

Outstanding Support Personnel in the Industry – 51+ Employees
Linda Venner – CMBM Facility Services

The 2019 Highly Commended:

Outstanding Support Personnel in the Industry – 51+ Employees
Alison Thomassen – CMBM Facility Services

Most Valuable Cleaning Team – Regional Queensland
Rio Tinto Yarwun Cleaning Team – CMBM Facility Services (CQ)
Mackay Sugar Cleaning Team- CMBM Facility Services

The 2019 Finalists:

Outstanding Individual Employee – Cleaning Industry Regional
Ron Botheras – CMBM Facility Services

Outstanding Leading Hand / Supervisor – Cleaning Industry Regional
Leigh Kenny – CMBM Facility Services (CQ)

Outstanding Support Personnel in the Industry – 51+ Employees
Savannah Murphy – CMBM Facility Services

Manager Award – Cleaning Industry
Joe Wallace – Multhana Property Services
Jon Gatland – CMBM Facility Services

Recognition of Commitment to Diversity Award
Multhana Property Services

Most Valuable Cleaning Team – South East Queensland
Sunshine Coast Council Team – CMBM Facility Services

Recognition of Service – Outstanding Individual Contribution to the Industry
Michael Riley – CMBM Facility Services

Queensland has some of the most severe weather in Australia, being prone to heavy thunderstorms, flashing flooding, hail and damaging winds.

Storm season can cause significant short- and long-term damage to your business, so it is worth taking the time to think about what steps you should take to minimise risk of damage to your business.

With summer approaching, now is a great time to ensure your business has checked off the following items for storm preparation.

Getting your workplace storm-ready

Check for storm hazards or existing issues that may trigger excess damage.

External Storm Preparation

  • Trim trees and branches close to your building, including near windows or the roof
  • Clear gutters, downpipes and drains to avoid blockages, overflow and foundation damage
  • Make sure any shades, sails and awnings are properly fitted and secured in place
  • Secure loose items such as table, chairs or outdoor pull-up banners
  • Ensure your roof is professionally checked for damage or corrosion
  • Make sure any corrosion, loose fittings and rotting or termite-affected timber is repaired or replaced

 

Internal Storm Preparation

  1. Ensure that your inventory, equipment, furniture and fittings can be raised or removed quickly and easily
  2. Keep your computer equipment and other electronics off the floor
  3. Know how and where to turn off your office’s power, gas and water supply
  4. Back up your critical data on a portable storage device and ensure it is kept in a secure location off the premises

Ensure your paperwork is in order

It is essential to make sure your insurances are up to date and that you fully understand what you are and are not covered for. You should also be aware of what you can and cannot do prior to making a claim. For example, most policies specify that you must not attempt to clean-up, remove debris or repair items without the insurer’s permission.

It is a good idea to contact your insurance company to check if there are any specific requirements that need to be met should you need to claim damages. In some cases, you may need to prove the site has been regularly maintained prior to suffering storm damage. This can be done with maintenance records and detailed maintenance plans.

If your business is in a storm or cyclone-prone area, you may want to get a professional builder to assess the structural integrity of the building.

Preparing your staff in the event of a storm

Make sure you have an emergency storm plan in place which your staff are aware of, such as what to do during a severe storm, who the emergency contact is, who to report to, and any specific communication that needs to be sent to clients.

CMBM provides emergency storm damage response and preventative maintenance plans to assist in your storm preparation. Contact us on 1800 26 26 37 or at helpdesk@cmbm.com.au to book a storm assessment or repairs for your business.

More than just a part of everyday business operations, commercial cleaning plays an important role in the success of your business. Studies have shown that a clean workplace reduces sick days, improves employee morale and increases productivity.

Programmed cleaning in your workplace can benefit your business by:

  • Increasing Employee Productivity
  • Reducing Absenteeism
  • Creating positive culture
  • Reducing stress levels
  • Creating long-term cost savings

 

Increasing employee productivity

We spend a lot of time at our workplace, so a clean and tidy working environment can significantly boost staff motivation and productivity.

An individual’s mood affects their work, so give employees a fresh and clean space to focus.

Reducing absenteeism

Unclean surfaces encourage bacteria and germs to fester and spread from person to person.

Infected office furniture, lunchroom appliances and benchtops, and desks add to the spread of infection. Food spillages, sneezing, coughing, and unhygienic bathroom habits also increase the number of germs and pathogens in the air.

Regular cleaning and outbreak control sanitisations can help prevent the spread of germs and reduce illness in your workplace.

Creating positive culture

Working in an unsanitary environment creates negative feelings for your customers and visitors.

Your office environment is an extension of your service offering, and customers may draw conclusions on how they will be treated by your company from the cleanliness of your work environment.

A clean workplace shows professionalism, dignity and a respect for your employees, customers and visitors.

Reducing stress levels

Cluttered desks, dusty and dirty surfaces and unclean furniture can create stress for workers. Research has shown that a clean environment can act as a blank slate, helping individuals think more clearly and freely, reducing ‘visual noise’ around the office.

Long-term cost savings

A regularly cleaned and well-maintained office can save you thousands of dollars on repair and replacement costs by extending the life of fixtures and fittings in your office.

Need commercial cleaning for your business? Contact us today on 1800 26 26 37 or at helpdesk@cmbm.com.au for a complimentary quote.

CMBM also offer complimentary meetings around developing a preventative maintenance plan for your business.

The latest strata research from the City Futures Research Centre at UNSW Sydney shows that 7% of Queenslanders now live in apartments.

With the value of apartment renovations in the first quarter of 2019 coming in at $2 million (source: Australian Bureau of Statistics), Queenslanders are now seeking newer and more modern apartments for themselves and their tenants.

Before you think about renovating your apartment, there are some things you should consider to ensure you are meeting your legal obligations.

While the Body Corporate and Community Management Act stipulates that owners can make improvements to areas that fall under their responsibility, most apartments have ‘by-laws’ relating to the alterations of a property, and require a written request to the Body Corporate for project approval.

Here are a few helpful tips for you to consider before you seek approval or commence a renovation.

Will your proposed changes affect common property?

Common property areas are not only limited to common-use areas, such as the building foyer, elevators and corridors. They can also include structural factors, such as adjoining walls, found in kitchens, laundries, and bathrooms.

Check the structural walls of your apartment, particularly if your renovation involves internal walls. If your property is located on the lower levels of a multi-storey building, you are unlikely to be able to touch internal walls, as they are often load bearing and can cause serious structural damage to the apartments above as well as the integrity of the building.

To properly plan your renovation, you should obtain trustworthy advice on where your apartment’s property ends and where the common property begins. If possible, request the current building plans of your building.

What limitations do I need to understand?

Confirm with your Body Corporate what you can and cannot change based on their by-laws. Some restrictions can include the type of blinds or shutters used (to ensure external uniformity), the number and type of items you can have on your balcony, and air conditioning installations.

Internal limitations may also be in place, such as flooring work due to noise transference to neighbouring apartments. In these instances, acoustic sound proofing may be required to be installed for approval to be granted.

What might I be liable for?

If you fail to abide by your building’s restrictions or the decisions of your Body Corporate when it comes to your apartment renovation, you may be legally required to restore your apartment to its original state and pay for any costs involved.

Additionally, you may be responsible for any repairs or damage sustained to common property areas, caused by you or your contractors.

How do I get approval for my apartment renovation?

Apartment renovations are generally disruptive, so having your Body Corporate and neighbours on side will make a positive difference to the approval of your renovation.

Make sure your ‘scope of works’ adheres to your building’s by-laws, and you have considered how the project may impact other apartment residents. Always ensure any approval granted is communicated in writing.

Some ways in which other residents can be affected by your renovations can include:

  • Parking and access for your contractors – Will they be using visitor parking?
  • Rubbish removal – Will they need to use the lift extensively during peak hours or when people are trying to get to and from work?
  • Will the noise from the construction and decorating work cause inconvenience to others?
  • How will the smells from paint, glue, and other chemicals impact other residents in the building?

When it comes to apartment renovations, the general rule of thumb is that it far cheaper and easier to gain permission first!

Do you need the services of a professional to help with your apartment renovation?  

Call the friendly team at CMBM Building Services today. We can assist you with planning your apartment renovation in line with your building’s by-laws, ensuring you have the best chance of getting your renovation approved and carried out with minimum fuss and disruption to your apartment building.   

As the BSCAA Excellence Awards come upon us again this year, our Managing Director Mark Hohn reflects on the year that has been:

“For the past three years, CMBM have participated in the Building Service Contractors Association of Australia (BSCAA) QLD Excellence Awards. The awards are a great way to celebrate the outstanding achievements of individuals and teams within the Cleaning and Security Industries.

At CMBM we use this opportunity to highlight and acknowledge employees who have really lived our company values and accomplished extra special things in their roles.

The difficulty I have in picking only a few is a constant reminder of just how grateful I am for our dedicated team of CMBM employees.

The selection process takes me down memory lane. Damien and I started CMBM Facility Services in 2007 from a boardroom, and now are based in our spacious offices supporting over 200 employees from Eight Mile Plains. Our teams reach from far north Queensland to down south in the Gold Coast.

Not long after we commenced, we were joined by Jon Gatland, our Asset Maintenance Manager, and Michael Riley, Cleaning Operations Manager (South). Shane Brooks, Daniel Cann and Sonia Webby started not long after that. These people remain CMBM family today, continuing to live and breathe our values and support our growing employee count.

There have been incredible employees who have since moved on as well, however I remember them and appreciate their part in building who we are today.

I am proud of my team. We are continuing to kick goals and make a difference in the Queensland cleaning and building services industry every day.

Together, we have:

  • Developed an outstanding and innovative in-house cleaning management system, Templa, thanks to our WHS Manager Ian Gardiner and Administration Manager, Savannah Murphy.
  • Provided support and mentorship to our capability partner and Indigenous arm of CMBM, Multhana Property Services, who are experiencing their own success and growth.
  • Created our own Learning Management System (LMS) which integrates with BSCAA courses and provides nationally accredited training.
  • Developed onsite training facilities with nationally accredited traineeship pathways through TAFE Queensland, Axiom College and Busy to Work.
  • Achieved our ISO accreditations in Safety (99.2%), Quality Management (100%) and Environmental Management (100%) and meet these objectives in day-to-day operations.
  • Developed a Quality Management Control system (QMC2) which delivers scheduling, inspection updates and work orders that are accessible at any time by the client.
  • Ensured highly effective injury management, with a 1.26% decrease in claims measured against WorkCover’s industry benchmark.

 

Our success comes down to one thing. Our people. Without doubt, our employees share our vision and drive to make CMBM great, for which I am truly thankful.”

In 2015 CMBM Facility Services completed a full renovation of the car dealership adjoining the Greenbank RSL, Hillcrest Queensland.

CMBM facility Services were chosen because of our previous experience with this particular type of building renovation, licencing and insurance capabilities, along with our competitive quoting.

Greenbank RSL were looking for a cost effective solution to renovate the car dealership as a change of tenants was occurring. They needed a modern fit-out that would match parts of an old building to the new and add value for money when renovating the asset. It also needed to meet the full report for the outgoing dealer to be in the same standard as the new one coming in.

What solutions did we provide?

Over a 6 week period CMBM Facility Services renovated the dealership. This included the following services:

  • Building
  • Electricity
  • Plumbing
  • Telecommunications
  • Lighting
  • Air Conditioning
  • Design and fit-out

 

This particular type of building presented a number of challenges:

  • Matching old fixtures that had broken, as the exact match was no longer available.
  • Only 1 senior maintenance manager at the facility, which required CMBM to be self-sufficient in dealing with trades and contractors.
  • There were some access issues as the goods lifts had restricted weight barring and fire stairs were restrictive.

 

What has been the result of the work we provided?

The incoming tenant and management at Greenbank RSL were extremely pleased with the results of the project.

“CMBM are problem solvers and great communicators, and they saved our business time. I knew what was going on at every step of the renovation. When there was an unforeseen issue they came to me with a solution every time, they are self-managed and upfront there was no imposition to my staff.

We have no hesitation in recommending CMBM for restorative work and will approach them for future works.”

Tim Wright ACCM
General Manager, Greenbank RSL Services Club

Time for an upgrade? Get in touch today to book a complimentary quote for your next renovation!

How CMBM delivered a complete club refurbishment to a fully operational hotel and bar, across an 11-week period

Our Building Services team work with you to project manage and deliver your venue refurbishment. We work with architects and designers and offer flexible options, such as room-by-room renovations. Your refurbishment doesn’t have be difficult.

“We were extremely impressed by how CMBM managed the refurbishment for the Waterloo Bay Hotel. They are great problem solvers and communicators and made the entire process so easy! CMBM saved us time and resources by ensuring the construction did not interfere with the operational bar and accommodation throughout the entire project.

I have no hesitation in recommending CMBM for club refurbishments and will approach them for future works.”

Justin Ham, Owner, Waterloo Bay Hotel

CMBM were engaged to complete a full design and construction refurbishment project for the Waterloo Bay Hotel. Over an 11-week period, CMBM renovated the interior sports bar and outdoor beer garden, whilst the hotel’s bar and accommodation remained fully operational throughout the project.             

As one of the first significant buildings to be constructed in the Wynnum area, the Waterloo Bay Hotel is a heritage listed icon. The beautiful shape and design of the exterior remain an iconic symbol on Berima Street in Wynnum. The interior of the hotel, however, required a more modern aesthetic to suit the energy and vibe of the pub and its patrons.

How CMBM managed the refurbishment without interruption to the hotel’s business

The hotel was to remain fully operational for both patrons and hotel guests staying in the upstairs building. Throughout the project, we worked closely with management to ensure minimal disruption to the clientele, completing works during daytime hours to keep noise to a minimum.

We carried out the refurbishments one room at a time, starting with the sports bar and then moving onto the beer garden. This ensured the client did not have to close their operations throughout the refurbishment period, and that their guests could still enjoy the facilities.

We stripped the building back to the interior concrete walls and installed new flooring, bars and fixtures to create a modern yet versatile aesthetic. The older-style windows, which were held in place with bricks, were fully replaced to ensure the original design remained untouched.

Working with an older building, unforeseen termite damage, telecommunication and wiring issues arose throughout the course of the project. CMBM managed these accordingly to ensure project completion was not delayed. This included carrying out plumbing, lighting, refrigeration and air-conditioning works.

Outcome

Our client was very impressed with the results of the refurbishment and the fact that they did not have to lose business throughout the 11-week refurbishment period. They were also pleased to report that following the renovation, they saw their revenue triple. The hotel also went on to win Triple M’s Pub of the Year, receiving 52% of the votes!

Breathing new life into your club doesn’t have to be hard, or disruptive. Let our qualified building services team manage your refurbishment.

Call us on 1800 26 26 37 or email buildingservices@cmbm.com.au

In 2018 CMBM was engaged to manage the entirety of the maintenance, cleaning and compliance of a group of apartments in Brisbane’s inner South West.

The grounds include over 50 accommodation units set amongst 2 high-rise towers, with recreational facilities that include a gym, pool, lawns, tennis court and BBQ area.

Building management for large complexes mean growing costs

The Body Corporate Committee were finding that their overhead costs were increasing due to increased maintenance and administration requirements, ongoing contractor issues and limited resources for compliance management.

The apartment complex’s upkeep was struggling as each repair or maintenance took a heavy toll on administration, requiring a separate contractor specialising in each area. In addition to comparing quotes and ensuring compliance, the administration also included managing the contractor, supervising attendance and ensuring work is carried out to the utmost standard.

Maintaining the apartment complex and grounds meant liaising with cleaners, landscapers, maintenance and repair personnel, pressure washing specialists, refrigeration specialists, pool cleaners, plumbers, electricians…and more.

How CMBM were able to assist whilst reducing costs for the building  

CMBM was initially contracted to maintain the grounds for the complex, however, soon began managing the contracting, compliance & WHSE and reporting side of things as well.

This full-service solution worked well as CMBM were able to provide both the cleaning, grounds maintenance and repairs for the complex, in addition to having a dedicated Site Manager managing the external suppliers and ensuring legal compliance.

With this solution, the Body Corporate saw a reduction in overhead and reactive maintenance costs and administration requirements, whilst benefiting from a complete facilities management solution that guarantees preventative maintenance, building upkeep, compliance and reporting processes. The Body Corporate now only need to deal with a dedicated Site Manager and are invoiced from one company.

Is Facilities Management right for your building?

This full-service facilities management solution can provide Body Corporates with:

  • Regular cleaning and maintenance of general areas such as recreational areas, BBQ, pool, toilets and sauna room, and associated facilities
  • Lawn, garden and landscaping of the property (including rubbish disposal)
  • Contractor, mover and repair management, including onsite supervision and adherence to compliance and regulations
  • 24/7 Helpdesk for emergency or storm repairs
  • Workplace Health & Safety management, including security, emergency evacuation procedures, fire safety and signage management
  • Regular reporting and documentation on infrastructure, financial, safety and administrative matters
  • Minimised risk under Workplace Health & Safety laws by providing properly certified, accredited and insured trades
  • Reduction in overhead and administration costs by combining all areas under one source
  • Minimised repair issues due to proper preventative maintenance

 

CMBM are an ABMA accredited organisation, adhering to the national building management standards set by the Australian Building Management Accreditation. We are also ISO Certified in Quality, Safety and Environmental management systems against the latest ISO 2015 Standard, ensuring the services we deliver are quality assured, safe, and environmentally conscious.

If you would like to find out more on how CMBM Facility Services can help you reduce costs and improve efficiencies for your building, contact us on 1800 26 26 37 or at helpdesk@cmbm.com.au.

On Sunday 26 May 2019, two CMBM teams will be participating in Choice, Passion, Life (CPL)’s ‘We’ll Make a Change’ trek. The trek will see the two teams hike 22.5kms through Brisbane’s beautiful D’Aguilar National Park, starting at Mt Nebo and finishing at The Gap.

Lasting 6.5 hours, this is a physically testing but empowering journey that is both a personal and team challenge, focusing on comradery, teamwork, and overcoming obstacles. The two teams include the Cleaning team (led by Damien, Director/General Manager) and Building team (led by Mark, Managing Director).

Donations can be made to the Cleaning team here and Building team here. Their goal is to raise $10,000!


Looking for a reason to donate?

Did you know that 1 in 5 Queenslanders have a disability? Many of you may know someone with a disability, whether it’s a friend or family member or someone you may have crossed paths with. CPL provides disability services and support to help people of all ages to maximise their potential.  When your family is impacted by disability, you begin to understand how important organisations like CPL are.

Funds raised from the trek will go towards vital CPL programs such as the Let’s Talk program, Camp Have a Chat and Screech Performing Arts. These programs equip children with a disability with the skills and technology they need to communicate with the world around them.

If we help those in our community who need our support the most, collectively we will make a change.

Please donate to our Cleaning Team here and Building Team here. We thank you for your support for this important cause.

Technology has advanced in leaps and bounds in recent years, yet it’s an asset that is often overlooked in building management. There are many aspects of maintenance and management that can now be simplified with technological aids and solutions, but many of us still waste time and money by not implementing them into our routines and systems. Some of these aspects include quoting, scoping of works, emergency assistance, and information storage. With the assistance of virtual solutions, notably the JobView platform, these can all be completed with significantly reduced demand on time and money.

Quotes

Quoting is one of the most time-consuming aspects of any building works. It can be extremely costly and frustrating, as clients and facility managers can often wait for extended periods of time for us to arrive on-site for a quote. One of the best solutions for this issue is to remove the need to physically visit the site. This can be achieved by using JobView to view the site remotely, using voice and video capturing. These capabilities allow clients or facility mangers to guide us through an issue and explain it in their own words, giving us a clear insight into exactly what they want from the job. The video also provides a point of reference for future planning, meaning that we can consult multiple staff on a job without multiple site visits.

Scoping

Accurate scoping of works is one of the most important aspects of any job. Inaccurate estimations can result in money lost due to staffing, supplies, or time allocations, and can often result in a low-quality finish. A correctly prepared scope of works can avoid all of these issues, and allow for a fast turnaround time on jobs. Whilst scoping is traditionally performed on-site, the capabilities of virtual solutions now mean that it can be completed from off-site. Accurate scopes can be created through image and video capturing that can be referenced multiple times, and allows for advice from parties that may not otherwise be able to visit the site (such as regional managers or supervisors).

Emergency Assistance

Emergency assistance is something that everyone wants access to, but never wants to have to use. It’s crucial in this day and age that everybody has access to a 24hr helpline that will respond quickly to any emergency issues, especially with the unpredictable wild weather that Queensland experiences during storm season. It’s also important that when assistance is provided, it’s proportionate to the works required. This is effectively a form of scoping – ensuring that the work required has been adequately assessed, and is completed efficiently and quickly. Virtual assistance provides high-quality help because it allows a wide range of specialists to communicate with clients very quickly, and provide the assistance needed with a short turnaround time. In instances such as flooding, natural disaster or break-ins, this turnaround time is extremely important.

Summary

To ensure that both reactive and scheduled building needs are effectively managed, it’s important to implement current technological solutions to simplify the process. Using virtual solutions can provide significant savings and create faster turnaround times on a range of works. Adaption of these solutions provide the most promising outcomes for quoting, scoping and emergency assistance, but can also be used for other management aspects like secure information storage.

Read more here.

On March 15, 2019 our CMBM Facility Services Marketing and Tenders Manager, Meg O’Keeffe will shave her head to support the Leukemia Foundation – we are supporting her as she raises funds for this great charity.

Donations can be made here. Her goal is to raise $5,000!


Looking for a reason to donate? Read Jacob’s story below:

Remember being two years old? Not many of us do… but for most of us it was a carefree time as we explored the world with our families.

Unfortunately, leukemia is the most diagnosed childhood cancer.

When you donate, wonderful things happen. So thank you for your contributions! Every donation made means that kids like Jacob will find a home away from home with us, close to life-saving treatment.

Jacob and his family stayed in our Brisbane patient accommodation for eight months whilst he battled AML. He is now a happy kid, back home and in remission. He loves playing with his brothers and sisters and helping his mum cook.

Meet little Jacob.

He and his family live in Blackwater, rural Queensland which is a nine-hour drive from Brisbane. When Jacob was just two years old, he was diagnosed with acute myeloid leukemia (AML) – an aggressive form of blood cancer which needs to be treated urgently. 

His story is one of hope and great courage in the face of a suddenly scary, uncertain future.

Donations can be made here.

Thank you for your support! Read more.

What does CMBM stand for?
CMBM stands for ‘Clean, Maintain, Build, Manage’ – the four pillars of our business. We provide expert services in each of these areas across a wide range of industries.
 
What does ‘facility services’ mean?
Facility services is a professional term used to cover any services that your facility (office, building, warehouse, club etc.) may need. Outsourced facility management is beneficial as it decreases the number of suppliers, providing an integrated services solution to save money and time on administrative tasks. This covers a range of function and support services, some of which include building maintenance, cleaning, grounds maintenance, architectural planning, project management, storm response and trade work.
 
What is CMBM’s background?
CMBM is a 100% Queensland-owned company that has been operating since 2005. Our roots are in the demanding hospitality sector, where we built our name and reputation for quality. Since then, we’ve expanded to offer our services to a wide range of industries including government, aged care, commercial, industrial, education, health & fitness, resources & infrastructure, real estate, construction, and event management.
 
What services do you offer?
We offer a range of services, all of which fall under one of our main ‘pillars’ of operation. These are all listed here.
 
What systems do you use to maintain quality control?
QMC
CMBM has a unique Quality Management Control (QMC) auditing system, which allows for our performance to be constantly reviewed by clients and management. This platform allows for tailored work scheduling, client communications, inspection updates, and work order functions across our cleaning operations.
 
Aroflo
In 2017 CMBM Facility Services implemented Aroflo to manage the Facility Services division of the business. This cloud based software manages our building, grounds and facility services through from quote to job completion. We can ensure that our people show up, on time, and when and where they are meant to and deliver cost savings.
 
Virtual Assist
CMBM have recently invested in advanced technology that allows us to seamlessly connect with your business anywhere, at any time. We can quote and resolve issues via digital platforms that save both time and money, and don’t use up valuable business data. These services are delivered quickly in an intelligent and efficient manner.
 
What if I just need a small job done?
We can provide quotes on a variety of job types and sizes – just contact us for any information you need. We also offer a range of maintenance packages if you are after regular or routine maintenance and services.
 
Who are some of your clients?
We have clients in areas across Queensland, from Cairns all the way down to the Gold Coast, and inland as far as Yarwun. Some of our well-known clients are here.
 
Will I see a different Manager every time?
No, at CMBM we have a dedicated Client Service Managers for our clients. We value our relationship with our clients and find that the level of quality you deserve is better maintained through regular and consistent contact with a dedicated customer service manager.
 
What is a ‘single service provider’?
We offer a ‘single service provider’ solution – this means that all of your facility needs are collected into a single invoice. This saves you the trouble of having a different company for each of your maintenance areas and provides a single point of contact for any questions or call-outs you may need. It also reduces demand on payroll, increases operational efficiency, and allows flexibility in staffing levels.
 
How much money can I save?
We can generate transparent savings models for clients based on their maintenance needs. These models show the savings returned within a 12-month period, which allows you to quickly and easily see how we can help you.
 
How quickly can you respond to call-out requests?
CMBM has a 24/7 helpline based in Queensland, and guarantee to respond to any call within 30 minutes. This gives our clients peace-of-mind that we always have their back, no matter the time of day.
 
Are your staff insured and licensed?
All of our staff are insured, licensed and trained. In addition to this, CMBM holds certification against safety, quality and environment (ISO 9001:2015, ISO 14001:2015 and AS4801).

As many of you are aware, at the start of this week our head office moved from East Brisbane to Eight Mile Plains, in order to cater to our ever-expanding business. CMBM was grown at the East Brisbane office, where our team has poured countless hours of hard work into making the business what it is today. Since April 2005, we’ve grown from a small two-room building to a converted house, and now to a 50-desk office complete with conference rooms and on-site parking.

A lot of memories were created during the 13 years spent at the East Brisbane office. To commemorate the move, we took a few snaps of some of the office team during their day-to-day work.

We’re looking forward to sharing a new, larger space with the Gold Coast office team in the coming weeks. If you haven’t visited yet, come and say hi at our new address: 26 Brandl Street, Eight Mile Plains. We’re currently finishing renovations at our new office, on both the interior and exterior of the building. We’re excited to be unveiling our brand new space when it’s fully completed in 4-6 weeks.

On Thursday June 7th at the East Brisbane office CMBM hosted a ‘MHF Beanies for Brain Cancer’ fundraiser in conjunction with the monthly sales BBQ. Mark is a close friend of the CMBM family and we are always eager to get behind a great campaign and give back to the community by raising funds for valuable causes.

What is the MHF?

The Mark Hughes Foundation (MHF) is a Non-Profit, health promotion charity that was built by Mark Hughes and his wife in 2014, after he was diagnosed with brain cancer when they began the Foundation after realising how underfunded brain cancer was in Australia in comparison to other cancers. The lack of funding meant very little research into treatments or cures for brain cancer and, as a result, not much has changed in the shocking brain cancer mortality rates over the past 30 years.

How can you help?

For more information on where to buy a beanie, or make a donation please visit: https://beanie.markhughesfoundation.com.au/how-can-i-help/buy-a-beanie/ 

#MHFBeanie #MarkHughesFoundation #BrainCancer#MHF #mhfbeanieforbraincancer #BrainCancerAwareness #Charity #BeanieForBrainCancer #cmbmfacilityservices

CMBM Facility Services are proud to launch our ‘About Us’ video, featuring Managing Director – Mark Hohn and Director/General Manager – Damien Cann who showcase our services, culture and the state of the art technology systems that set us apart.

 

CMBM Facility Services are proud to announce that we are winners of the prestigious Build awards 2 years running!

BUILD Magazine have recently announced The 2017 Facilities Management Awards Winners. CMBM Facility Services were awarded Facilities Management Specialists of the Year 2017 – Queensland & Excellence Award for Commercial & Industrial Cleaning Services – Queensland.

The Facilities Management Awards 2017 are prestigious awards run by Build Magazine, and now in their 2nd year, following on from the success of last year’s awards.

To find out more about these prestigious awards, and the dedicated professionals selected for them, please visit here. Where you can view our winners supplement and full winners list.

CMBM Facility Services attended the 2017 BSCAA (QLD) AustralianSuper Excellence Awards on Friday November 17, 2017 and received a number of nominations for awards within the cleaning industry in Queensland.

A big congratulations to our winners, highly commended and all CMBM finalists (list below).

Congratulations to the 2017 Award Winners from CMBM Facility Services

INNOVATION AWARD Recognition of an Outstanding Innovator
Joanne Davidson & Damien Cann CMBM Facility Services
(Meg O’Keeffe stood in for Jo on the night to collect her award).

Congratulations to the 2017 Highly Commended from CMBM Facility Services

FRONTLINE EMPLOYEE AWARDS Outstanding Support Personnel in the Industry – 51+ Employees
Sonia Webby CMBM Facility Services

MANAGER AWARDS INDIVIDUAL Manager Award – Cleaning Industry
Damien Cann CMBM Facility Services

LONG SERVICE AWARD Recognition of Service – Outstanding Individual Contribution
Daniel Cann CMBM Facility Services

Congratulations to the 2017 Finalists from CMBM Facility Services

FRONTLINE EMPLOYEE AWARDS Outstanding Individual Employee – Cleaning Industry South East Queensland Small-Medium
Ashley Sinfield CMBM Facility Services

MANAGER AWARDS INDIVIDUAL Operations Manager Award – Cleaning Industry
Michael Riley CMBM Facility Services

COMPANY AWARDS Outstanding Company in the Cleaning Industry – Qld
CMBM Facility Services

Thanks to BSCAA for the photographs! Full details here: https://queensland.bscaa.com/Event

Tip 1:

Studies have shown that the average work desk has more bacteria than a toilet seat. This is probably because, so many people eat at their desks, and so few clean them. According to one survey, only slightly more than a third of respondents cleaned their work areas every week. One of the most important things workers can do to stay healthy is to clean their desk, computer keyboard and mouse at least once a week, or to hire office cleaners who will do it for you.

Tip 2:

There are many ways that employees can keep their workspaces clean and safe. The first is to buy a good, all-around office-cleaning sanitizer and to use it often on desks and other work areas. It’s also a good idea to keep hand sanitizer on desks for those times when hand washing is inconvenient.

Tip 3:

Clean out old papers on a desk by sorting them into ‘yes,’ ‘no’ and ‘maybe’ files. If the ‘maybe’ items haven’t been used in a month, employees should toss them out of their offices. Cleaning out old papers also removes a possible fire hazard and clutter. A spring clean can do a lot of good for organisations with lots of paper files, food cupboards, or stock storage areas. Again, de-clutter your storage area, throwing out files and old stock that no longer needs to be retained. This may be a good time for management to consider digitising files or re-arranging old storage systems to make them more space efficient, for example, by introducing new storage shelving and furniture.

Tip 4:

Arrange a 5-minute roster for the staff to wash their dishes over the month. Appoint a different employee on which days to clean

Tip 5:

Air fresheners: place them around the office for a cleaner feel and smell.

Tip 6:

Supply your office with handy wipes for those unforeseen spills of coffee.

Tip 7:

Supply office with anti-bacterial gels. It is well documented that offices with this solution for their staff have less sick days because it minimizes cross contamination.

Tip 8:

More people are eating at their desks while working. Crumbs fall into keyboards, so a keyboard brush would be handy to have in a designated area.

In appreciation of the efforts CMBM have been putting into support of the Queensland Government’s Back to Work program we recently received a letter congratulating us from the Premier of Queensland and Minister for The Arts – Annastacia Palaszczuk MP.

The Queensland Government’s program is encouraging businesses to create opportunities for those facing disadvantage in the labour market.

In support, CMBM have been increasing efforts to provide employment opportunities to these groups.

Mark Hohn, Managing Director states that “approximately 7% of our front line workforce had barriers to seeking employment, which we have helped them overcome. Strategically we would like to increase this figure to at least 20%.”

CMBM recognise that due to our industry type and front line roles such as cleaning and facilities, we are in an excellent position to provide opportunities to those that may be from a disadvantaged or other minority group such as long term unemployed, have a disability, indigenous candidate, or even more mature workers who are enthusiastic about finding a job, but are struggling to overcome certain barriers to employment.

Job creation is a key component of the CMBM business strategy and we look forward to continuing support of the Queensland Government’s Back to Work program.” Mark Hohn, Managing Director, CMBM Facility Services.

CMBM Facility Services are proud to have partnered up with a number of community based support groups for recruitment in order to achieve our objective and look forward to the positive impacts of this initiative throughout Queensland and within our industry.

Mark Hohn, Director attended the Department of Aboriginal and Torres Strait Islander Partnerships’ Corporate Breakfast this morning. On behalf of CMBM Facility Services he proudly pledged our commitment to increasing economic participation opportunities for Aboriginal  and Torres Strait Islander peoples to ensure no Indigenous Queensland is left behind. Pictured (L to R) Mark Hohn, Leann Wilson, Joe Wallace and the Honourable Leeanne Enoch.

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CMBM Facility Services are a proud sponsor of the Currumbin Beach Vikings Surf Life Saving Club Inc.

Well done to the Club who recently finished 2nd on the overall point score for the 2017 QLD State Championships.

CMBM Facility Services are proud to announce our newly formed strategic partnership with Energy Systems & Services (ESS) to offer our customers better products and services for operating a more energy-efficient business.

Together we can now measure how an organisation can use their energy more efficiently, and in turn offer financial gain through power correction and rebates. 

We would also like to welcome Chris Bird, who is our ESS QLD Manager. In essence, ESS are now our expert ‘energy specific’ partner. Chris can outline the various energy solutions relevant to your particular business, and in turn detail how you can reduce costs by taking advantage of any rebates available from both Government and industry. He can measure this through your existing interval (NMI) data to see where areas of value can be realised.

This is just another way we can offer our customers a full range of facility solutions for a more efficient business. For more information, please read our CMBM Energy Audit flyer.

CMBM Facility Services were proud to sponsor the award for the ‘Best Football Club’ at the 2017 Keno & Clubs Queensland Awards for Excellence. Congratulations to Sunnybank Community & Sports Club! It was great to see so many of our valued clients winning at this years event.

We would like to further congratulate the winners of the 2017 Keno & Clubs Queensland Awards for Excellence and Carina Leagues Club for winning Keno Club of the year for 2017.

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