Finding the right commercial cleaner for your premises can be time consuming and requires you to trust that provider in your business. There are standards in professional cleaning that businesses should expect. How does your cleaner stack up?
1. Correct industry experience
Experience and commitment to quality is a must for commercial cleaning. Newer cleaning businesses are often unable to meet the same high standard of service quality and delivery as more established commercial cleaners, as they do not have the ability to provide the necessary resources, operational procedures, and staff training.
CMBM have been providing quality commercial cleaning to Queensland businesses for over 15 years, and were named Outstanding Cleaning Company at the BSCAA 2019 Excellence Awards.
2. Comprehensive services
There is no one-size-fits-all option when it comes to commercial cleaning for your building. Each premises is unique: a busy office tower may require a cleaning crew each night as well as fortnightly abseil window washing, compared to a childcare centre, where frequent sanitisation misting and responsive maintenance repairs are essential. Likewise, a shopping centre or car dealership may require a mix of commercial cleaning, carpark sweeping, graffiti removal, and line marking.
Your commercial cleaning provider should be able to deliver your core cleaning requirements, whilst having the flexibility to meet more specific needs too.
3. Compliance with industry standards
A quality commercial cleaner will outline the cleaning protocol for your premises and what you can expect from them. They will also have strict processes around Workplace Health and Safety compliance.
A good indication that your provider is compliant with industry standards is if they hold an ISO Certification. CMBM are ISO Certified in Quality Management, Occupational Health & Safety Management Systems, and Environmental Management Systems, meaning we have stringent, industry standard processes embedded in our operations to ensure service excellence.
4. Reliability and emergency contact
Has your cleaner provided you with the details of who to call when there is an issue? Unplanned incidents such as l spills, sprinkler malfunctions, and storm damage can be difficult to manage without a reliable point of contact with your cleaning provider.
CMBM provides clients with a dedicated Client Services Manager (CSM) as your main point of contact, as well as access to our 24/7 Helpdesk, for peace of mind in emergencies. In the event your call is missed, we guarantee a 30-minute call back so you know when you can expect a response.
Innovative technologies, such as client portals, provide transparency and clear lines of communication between you and your commercial cleaner.
CMBM use a Quality Management System (QMS) that is customised to your site’s requirements, so you can access job management, view reports, and schedule work at any time, giving you peace of mind that your cleaning is being completed to your requirements at all times.
CMBM ensure your premises is always cleaned to the highest of standards. Contact us on 1800 26 26 37 or at firstname.lastname@example.org to find out how we can work with you.
Rather than simply de-cluttering your premises, why not complete repair jobs and freshen up your entire building. We have compiled our top spring-cleaning tips for building owners and facilities managers as we welcome Spring.
1. Make it sparkle
Over Winter, wood and cement exteriors are susceptible to deterioration around main entrances, and areas with heavy foot traffic. It may be time to book a high pressure clean to remove dirt build-up, animal droppings, cobwebs, and weathering. An effective solution that can significantly enhance the exterior, making it look as good as new, is pressure washing.
CMBM’s pressure washing team keep your premises clean with external building, roofing and outside area cleaning solutions.
2. Keep it inviting
Now is the perfect time to get your commercial cleaning on track! With the unprecedented challenges and disruptions due to COVID-19, many businesses who closed onsite operations earlier in the year may have forgotten to rebook their cleaning & maintenance services. Ensure your premises is looking its best with regular cleaning!
3. Have every surface covered
When was the last time you did a walkthrough of your premises? Did you identify any hazards like slippery flooring? A cost efficient solution is GripGuard, a non-slip floor treatment designed to increase your floor’s slip resistance without altering the appearance.
CMBM are fully licensed GripGuard applicators, helping you to minimise slip incidents, keep your customers safe and prevent WHS liabilities.
4. Remove the damage of winter
Carpets are a breeding ground for dirt, mites, and mould thus requiring deep cleaning on an annual basis.
A commercial-grade steam clean with professional cleaning agents will effectively lift and remove any damaging bacteria. This keeps your staff clear from ingesting harmful allergens, alongside a wealth of other benefits. Get in touch for more information on CMBM’s commercial carpet cleaning and floor treatments.
5. Green it up
While winter takes the heaviest toll on your landscaping, Spring is the time for revitalisation.
Commercial landscaping and grounds maintenance are pivotal to establishing professionalism in an outdoor setting. CMBM look after all your outdoor landscape management needs including hardscaping, tree trimming, lawn maintenance, gardening, fertilizing, and edging.
Improve safety compliance and the value of your building this Spring! Contact us on 1800 26 26 37 or at email@example.com if we can assist.
There is no doubt that the unprecedented Coronavirus pandemic has forced organisations and individuals alike to rethink the way we conduct business, interact with others, practise good hygiene awareness, and consider our mental and physical health.
Some of these learnings have provided businesses with the opportunity to implement permanent, positive changes.
Here are four ways we predict the commercial cleaning industry will change for the better:
More emphasis on cleaning
For many, the rapid spread of Coronavirus was a wake-up call to the importance of proper cleaning and hygiene practices. While a quick supermarket spray n’ wipe solution was the standard weekly cleaning procedure for many, COVID-19 shows that professional cleaning is a major part of limiting infection spread.
Outbreak cleaning may become the norm
Before COVID-19, the most common reason we heard from clients on not engaging outbreak cleaning was the belief that sick employees will take sick days. Unfortunately, this is not always the case, and sometimes it may also not be enough.
When Coronavirus became a pandemic, we saw a spike in requests for outbreak cleaning and fumigation to prevent infectious germs. We hope this will pave the way for a more proactive approach to outbreak prevention in the workplace in future.
Healthier workplaces and employees
As education around practising good hygiene skyrockets, we predict workplaces will become more proactive in implementing sanitary measures, such as hand sanitiser stations and frequent touchpoint surface cleaning. This will lead to a decrease in workplace sickness, creating healthier workplaces and employees.
More gratitude for cleaners
Traditionally cleaners do not receive much recognition, often being taken for granted. The Coronavirus pandemic has highlighted the crucial role cleaners have in keeping the workplace not only clean, but also hygienic.
If you want to show your appreciation for your site’s cleaner, consider buying them a ‘thank you’ coffee, or a voucher if they are not there during open hours. Or otherwise, keep an eye out for Thank Your Cleaner Day, happening on October 21 this year!
If you require commercial cleaning or outbreak cleaning support, please contact us on 1800 26 26 37 or at firstname.lastname@example.org.
Finding the right flooring for your commercial business can be a tough choice with the range of floor surfaces available today.
Consider these 5 points:
- Suitability for your type of business
- Cleaning & maintenance specifications and cost
A careful, informed decision now can save you in repair, maintenance and replacement costs in the future.
Read on to find out the key considerations when choosing your type of flooring.
As a cheaper flooring solution, laminate can be printed to mimic the style, design, colour and even texture of more expensive floor types. This makes it one of the most versatile flooring solutions available. Make sure you check the AC rating of the laminate, which indicates its durability level and how much foot traffic it can handle.
- Highly customisable
- Easy to install, clean and maintain
- Poor acoustic profile, making it unsuitable for large spaces, including conference halls or locations where attendees can experience listener fatigue
- Prone to water damage
- Cannot be refinished (repaired) – any damage will need to be removed and the section replaced
- Can lower resale value of your premises
With the great variety in colours and shapes, and readily available non-slip options, tiles can be an efficient and cost-effective way to customise your flooring and also a good choice where the safety of patrons is of paramount concern.
- Easy and cheap to maintain
- Cracks are easy to replace
- Water-resistant options
- Cost effective non-slip options readily available
- Easy to clean
- High durability
- Doesn’t absorb heat, making it cold in cooler months
- Heavy, making it a potentially poor choice for upper-level installations
A popular choice in floor covering, commercial carpets fall into two main categories: modular carpet tiles and broadloom carpet (wall-to-wall carpet).
While the former can be more costly, they generally have a cushion backing, making it more suited to long periods of standing than broadloom carpet.
With the correct cleaning and vacuuming methods used, a high-quality carpet can retain its appearance well over time, even with high foot traffic.
- Good noise absorption
- Good longevity
- Waterproof options available
- Comfortable for long periods of standing
- Easy to install and replace
- Prone to staining, which can be costly to remove for broadloom carpet
- Poor durability for low-quality carpet
- Doesn’t reflect light well, which can darken the space
Concrete has become a modern and sophisticated floor surface for offices and workspaces in recent years. When choosing concrete flooring, it is important to consider the suitability of the surface for your business and employees, particularly if they will be standing all day.
- Tough and resilient – able to handle extensive weight and pressure from heavy equipment
- Easy to clean
- Hard to damage (water and stain proof)
- Cost effective non-slip options readily available
- Reflects light well, effectively making the space brighter
- Doesn’t trap heat, keeping the area cool in hot weather
- Not recommended for all-day standing, which may lead to WH&S issues down the track
- Unforgiving when it comes to accidents
- Prone to water damage if the surface has not been sealed properly
- Poor noise reduction – unlike carpet, concrete does not absorb noise
- Doesn’t absorb heat, making it cold in colder weather
When selecting the type of floor for your premises, it is important to carefully consider the pros and cons of each surface.
Employee absenteeism due to sickness can cost your business more than just the expense of sick leave and the productivity lost.
On average, sick leave was estimated to have cost Queensland SMEs an average of $20,510 in productivity lost each year in 2017. This includes the loss of current and future earnings, and the flow-on effects of other employees becoming sick as a result of individuals coming into work while unwell and spreading germs. Lost productivity can also include lower quality productivity, time wastage and poor morale.
Research has shown that healthy employees tend to be better at decision-making and time utilisation, and have better employee morale. This, in turn, can attract other quality workers and signal to your clients and visitors that your business values professionalism, dignity and respect.
Here are some measures you can take to prevent germ spread in your workplace:
- Place automatic hand sanitiser dispensers near touch points and in the reception area. Touch points are surfaces that are frequently touched by multiple people throughout the day, such as light switches, elevator buttons and the microwave.
- Promote good hygiene practices by placing posters in the toilets and kitchen areas reminding your employees to wash their hands after using the bathroom and prior to touching food.
- Set the standard of cleanliness by maintaining regular professional cleaning for your office, toilets and kitchen facilities, as well as having regular outbreak cleaning fumigations. Regular cleaning can create a more positive company culture as well as long-term cost savings.
- Provide desk wipes to encourage regular wiping down of keyboards, phones, and other frequently touched surfaces.
- Adapt flexible working arrangements and send sick employees home. Coming into work while sick is known as presenteeism, and it can actually increase absenteeism costs in the long run by infecting other employees and reducing productivity levels.
If your workplace has issues with absenteeism, workplace illness and infection control, our cleaning team can assist you with regular professional cleaning and outbreak cleaning via our Nanocyn Disinfectant & Sanitiser® Spray. Contact us today for a complimentary quote.