Hybrid Housekeeping: The Smart Solution for Hoteliers

How can outsourcing common areas cleaning benefit hoteliers?

Hoteliers can greatly benefit from a hybrid housekeeping model by dedicating their in-house staff to room cleaning and outsourcing the seven-day cleaning of common areas. This approach helps reduce labour costs and allows in-house staff to concentrate on room cleaning, which is critical to guest satisfaction. In instances of in-house staff absences, the hotel can always rely on the outsourced labour pool to ensure uninterrupted cleaning process and maintain high standards.

Hotel lobbies and common area spaces is your first impression to your guests. This space is also a reflection of your venue so it’s important that this first impression is a positive one. Professional cleaning service brings a level of expertise and consistency that’s hard to match. Room servicing is a different level of cleaning. As an example, our team of professional cleaners undergo rigorous and ongoing training. Your dedicated Client Services Manager will be at your venue conducting quality audits to ensure the delivery of top-notch hospitality cleaning services, as well as identifying any training needs with our cleaning team.

Having access to cutting-edge equipment and eco-friendly cleaning products, which might be too expensive for individual hotels, enhances cleaning efficiency and supports the hotel’s environmental initiatives.

From a risk management perspective, outsourcing helps with compliance to industry regulations and reduces legal risks and insurance costs by shifting certain liabilities such as employee accidents or injuries, are transferred to the service provider, potentially lowering legal risks and insurance costs for the hotel.

By outsourcing common area cleaning services to a team of professionals, hotel management have more time to concentrate on core business activities. This shift in focus can lead to improved service offerings and more satisfying experience for guests. Happier guests are more likely to leave positive reviews and return in the future.

What sort of specialist services can an outsourced commercial cleaning team provide?

Hospitality cleaning services often divided by:

• daily program cleaning, which includes routine cleaning for all areas of your venue, including entrances, function rooms, UBET & gaming areas, bistros, amenities and more.
• periodic cleaning, such as cleaning outside windows, carpet cleaning or upholstery cleaning. Professional upholstery cleaning ensures that seating areas and other fabric surfaces remain hygienic and well-maintained.
• special cleaning, such as disinfection & sanitisation cleaning.
• consumable supply & hygiene equipment installation and servicing. CMBM can supply consumables for your business, ensuring your premises is never caught without toilet paper, soap and other essentials.

Additionally, professional cleaning services can handle tasks like anti-slip flooring or external pressure cleaning, building washing, maintenance and repairs, offering flexibility and comprehensive support for hotels.

The benefits of carpet cleaning for accommodation operators?

Clean carpets contribute to a healthier indoor environment by removing allergens, dust, and bacteria that can accumulate over time. Carpet cleaning also extends the lifespan of the carpets by removing dirt and debris that can wear down fibres over time. This helps protect the investment in the carpeting and reduces the need for frequent replacements, eventually saving money. Professional carpet cleaners use cleaning methods involving hot water extraction to remove the debris from deep within the fibres, leaving the carpet thoroughly cleaned and strong. By using specialised equipment and cleaning solutions, it possible to effectively remove tough stains and neutralise unpleasant smells, ensuring that the accommodation always looks and smells fresh. All of this helps maintain a high standard of cleanliness and hygiene, which is crucial for guest satisfaction.