What does CMBM stand for?
CMBM stands for ‘Clean, Maintain, Build, Manage’ – the four pillars of our business. We provide expert services in each of these areas across a wide range of industries.
What does ‘facility services’ mean?
Facility services is a professional term used to cover any services that your facility (office, building, warehouse, club etc.) may need. Outsourced facility management is beneficial as it decreases the number of suppliers, providing an integrated services solution to save money and time on administrative tasks. This covers a range of function and support services, some of which include building maintenance, cleaning, grounds maintenance, architectural planning, project management, storm response and trade work.
What is CMBM’s background?
CMBM is a 100% Queensland-owned company that has been operating since 2005. Our roots are in the demanding hospitality sector, where we built our name and reputation for quality. Since then, we’ve expanded to offer our services to a wide range of industries including government, aged care, commercial, industrial, education, health & fitness, resources & infrastructure, real estate, construction, and event management.
What services do you offer?
We offer a range of services, all of which fall under one of our main ‘pillars’ of operation. These are all listed here.
What systems do you use to maintain quality control?
CMBM has a unique Quality Management Control (QMC) auditing system, which allows for our performance to be constantly reviewed by clients and management. This platform allows for tailored work scheduling, client communications, inspection updates, and work order functions across our cleaning operations.
In 2017 CMBM Facility Services implemented Aroflo to manage the Facility Services division of the business. This cloud based software manages our building, grounds and facility services through from quote to job completion. We can ensure that our people show up, on time, and when and where they are meant to and deliver cost savings.
Virtual Assist
CMBM have recently invested in advanced technology that allows us to seamlessly connect with your business anywhere, at any time. We can quote and resolve issues via digital platforms that save both time and money, and don’t use up valuable business data. These services are delivered quickly in an intelligent and efficient manner.
What if I just need a small job done?
We can provide quotes on a variety of job types and sizes – just contact us for any information you need. We also offer a range of maintenance packages if you are after regular or routine maintenance and services.
Who are some of your clients?
We have clients in areas across Queensland, from Cairns all the way down to the Gold Coast, and inland as far as Yarwun. Some of our well-known clients are here.
Will I see a different Manager every time?
No, at CMBM we have a dedicated Client Service Managers for our clients. We value our relationship with our clients and find that the level of quality you deserve is better maintained through regular and consistent contact with a dedicated customer service manager.
What is a ‘single service provider’?
We offer a ‘single service provider’ solution – this means that all of your facility needs are collected into a single invoice. This saves you the trouble of having a different company for each of your maintenance areas and provides a single point of contact for any questions or call-outs you may need. It also reduces demand on payroll, increases operational efficiency, and allows flexibility in staffing levels.
How much money can I save?
We can generate transparent savings models for clients based on their maintenance needs. These models show the savings returned within a 12-month period, which allows you to quickly and easily see how we can help you.
How quickly can you respond to call-out requests?
CMBM has a 24/7 helpline based in Queensland, and guarantee to respond to any call within 30 minutes. This gives our clients peace-of-mind that we always have their back, no matter the time of day.
Are your staff insured and licensed?
All of our staff are insured, licensed and trained. In addition to this, CMBM holds certification against safety, quality and environment (ISO 9001:2015, ISO 14001:2015 and AS4801).

As many of you are aware, at the start of this week our head office moved from East Brisbane to Eight Mile Plains, in order to cater to our ever-expanding business. CMBM was grown at the East Brisbane office, where our team has poured countless hours of hard work into making the business what it is today. Since April 2005, we’ve grown from a small two-room building to a converted house, and now to a 50-desk office complete with conference rooms and on-site parking.

A lot of memories were created during the 13 years spent at the East Brisbane office. To commemorate the move, we took a few snaps of some of the office team during their day-to-day work.

We’re looking forward to sharing a new, larger space with the Gold Coast office team in the coming weeks. If you haven’t visited yet, come and say hi at our new address: 26 Brandl Street, Eight Mile Plains. We’re currently finishing renovations at our new office, on both the interior and exterior of the building. We’re excited to be unveiling our brand new space when it’s fully completed in 4-6 weeks.

The 4th of July was Independence Day in the States, and it’s also the day I started at CMBM 2 years ago. Little did I know the big journey such a short space of time would hold for me, but it seems fitting for so many reasons that it was the day I started. I grew up in America so the day has always held a special place in my heart to begin with.

I started work at CMBM Facility Services after applying for a twenty hour a week job when my son was ten months old. I am sure many of you would understand re-entering the workforce after having a child (whatever their age) can be a scary task even when you know what you are going back into, let alone starting in a totally new environment! Within a few weeks my hours had been upped to thirty and I was looking after marketing and tenders. It has been a big learning curve for me and is a big juggling act, but one I am enjoying more every day. I have seen employee numbers nearly double in my short time here, been part of some very large tender wins including The Sunshine Coast Council, RioTinto Yarwun, JV Property Group, Regis, DHA, Bundaberg Council and many more. I have been part of the birth of Multhana Property Services to offer opportunities to Indigenous Australians and support the Queensland Government’s “get back to work campaign”. I’ve been to countless functions, raised thousands for charity, laughed too hard and I’ve stayed up way too late working on tenders. Most importantly though what I have joined is a group of very hard working, friendly people who feel like a big family to me now! I have some fantastic colleagues and I couldn’t be more pleased to have passed my 2 year mark. I am very excited to be hiring an marketing assistant soon in the next chapter of our journey (check out seek if you are interested).

Thank you Mark and Damien for the opportunity, understanding and flexibility with my time as a working mother and empowerment of me and my position within CMBM.

On Thursday June 7th at the East Brisbane office CMBM hosted a ‘MHF Beanies for Brain Cancer’ fundraiser in conjunction with the monthly sales BBQ. Mark is a close friend of the CMBM family and we are always eager to get behind a great campaign and give back to the community by raising funds for valuable causes.

What is the MHF?

The Mark Hughes Foundation (MHF) is a Non-Profit, health promotion charity that was built by Mark Hughes and his wife in 2014, after he was diagnosed with brain cancer when they began the Foundation after realising how underfunded brain cancer was in Australia in comparison to other cancers. The lack of funding meant very little research into treatments or cures for brain cancer and, as a result, not much has changed in the shocking brain cancer mortality rates over the past 30 years.

How can you help?

For more information on where to buy a beanie, or make a donation please visit: https://beanie.markhughesfoundation.com.au/how-can-i-help/buy-a-beanie/ 

#MHFBeanie #MarkHughesFoundation #BrainCancer#MHF #mhfbeanieforbraincancer #BrainCancerAwareness #Charity #BeanieForBrainCancer #cmbmfacilityservices

CMBM Facility Services are proud to launch our ‘About Us’ video, featuring Managing Director – Mark Hohn and Director/General Manager – Damien Cann who showcase our services, culture and the state of the art technology systems that set us apart.


CMBM Facility Services are proud to announce that we are winners of the prestigious Build awards 2 years running!

BUILD Magazine have recently announced The 2017 Facilities Management Awards Winners. CMBM Facility Services were awarded Facilities Management Specialists of the Year 2017 – Queensland & Excellence Award for Commercial & Industrial Cleaning Services – Queensland.

The Facilities Management Awards 2017 are prestigious awards run by Build Magazine, and now in their 2nd year, following on from the success of last year’s awards.

To find out more about these prestigious awards, and the dedicated professionals selected for them, please visit here. Where you can view our winners supplement and full winners list.

CMBM Facility Services attended the 2017 BSCAA (QLD) AustralianSuper Excellence Awards on Friday November 17, 2017 and received a number of nominations for awards within the cleaning industry in Queensland.

A big congratulations to our winners, highly commended and all CMBM finalists (list below).

Congratulations to the 2017 Award Winners from CMBM Facility Services

INNOVATION AWARD Recognition of an Outstanding Innovator
Joanne Davidson & Damien Cann CMBM Facility Services
(Meg O’Keeffe stood in for Jo on the night to collect her award).

Congratulations to the 2017 Highly Commended from CMBM Facility Services

FRONTLINE EMPLOYEE AWARDS Outstanding Support Personnel in the Industry – 51+ Employees
Sonia Webby CMBM Facility Services

MANAGER AWARDS INDIVIDUAL Manager Award – Cleaning Industry
Damien Cann CMBM Facility Services

LONG SERVICE AWARD Recognition of Service – Outstanding Individual Contribution
Daniel Cann CMBM Facility Services

Congratulations to the 2017 Finalists from CMBM Facility Services

FRONTLINE EMPLOYEE AWARDS Outstanding Individual Employee – Cleaning Industry South East Queensland Small-Medium
Ashley Sinfield CMBM Facility Services

MANAGER AWARDS INDIVIDUAL Operations Manager Award – Cleaning Industry
Michael Riley CMBM Facility Services

COMPANY AWARDS Outstanding Company in the Cleaning Industry – Qld
CMBM Facility Services

Thanks to BSCAA for the photographs! Full details here: https://queensland.bscaa.com/Event

Tip 1:

Studies have shown that the average work desk has more bacteria than a toilet seat. This is probably because, so many people eat at their desks, and so few clean them. According to one survey, only slightly more than a third of respondents cleaned their work areas every week. One of the most important things workers can do to stay healthy is to clean their desk, computer keyboard and mouse at least once a week, or to hire office cleaners who will do it for you.

Tip 2:

There are many ways that employees can keep their workspaces clean and safe. The first is to buy a good, all-around office-cleaning sanitizer and to use it often on desks and other work areas. It’s also a good idea to keep hand sanitizer on desks for those times when hand washing is inconvenient.

Tip 3:

Clean out old papers on a desk by sorting them into ‘yes,’ ‘no’ and ‘maybe’ files. If the ‘maybe’ items haven’t been used in a month, employees should toss them out of their offices. Cleaning out old papers also removes a possible fire hazard and clutter. A spring clean can do a lot of good for organisations with lots of paper files, food cupboards, or stock storage areas. Again, de-clutter your storage area, throwing out files and old stock that no longer needs to be retained. This may be a good time for management to consider digitising files or re-arranging old storage systems to make them more space efficient, for example, by introducing new storage shelving and furniture.

Tip 4:

Arrange a 5-minute roster for the staff to wash their dishes over the month. Appoint a different employee on which days to clean

Tip 5:

Air fresheners: place them around the office for a cleaner feel and smell.

Tip 6:

Supply your office with handy wipes for those unforeseen spills of coffee.

Tip 7:

Supply office with anti-bacterial gels. It is well documented that offices with this solution for their staff have less sick days because it minimizes cross contamination.

Tip 8:

More people are eating at their desks while working. Crumbs fall into keyboards, so a keyboard brush would be handy to have in a designated area.

In appreciation of the efforts CMBM have been putting into support of the Queensland Government’s Back to Work program we recently received a letter congratulating us from the Premier of Queensland and Minister for The Arts – Annastacia Palaszczuk MP.

The Queensland Government’s program is encouraging businesses to create opportunities for those facing disadvantage in the labour market.

In support, CMBM have been increasing efforts to provide employment opportunities to these groups.

Mark Hohn, Managing Director states that “approximately 7% of our front line workforce had barriers to seeking employment, which we have helped them overcome. Strategically we would like to increase this figure to at least 20%.”

CMBM recognise that due to our industry type and front line roles such as cleaning and facilities, we are in an excellent position to provide opportunities to those that may be from a disadvantaged or other minority group such as long term unemployed, have a disability, indigenous candidate, or even more mature workers who are enthusiastic about finding a job, but are struggling to overcome certain barriers to employment.

Job creation is a key component of the CMBM business strategy and we look forward to continuing support of the Queensland Government’s Back to Work program.” Mark Hohn, Managing Director, CMBM Facility Services.

CMBM Facility Services are proud to have partnered up with a number of community based support groups for recruitment in order to achieve our objective and look forward to the positive impacts of this initiative throughout Queensland and within our industry.

Mark Hohn, Director attended the Department of Aboriginal and Torres Strait Islander Partnerships’ Corporate Breakfast this morning. On behalf of CMBM Facility Services he proudly pledged our commitment to increasing economic participation opportunities for Aboriginal  and Torres Strait Islander peoples to ensure no Indigenous Queensland is left behind. Pictured (L to R) Mark Hohn, Leann Wilson, Joe Wallace and the Honourable Leeanne Enoch.


CMBM Facility Services are a proud sponsor of the Currumbin Beach Vikings Surf Life Saving Club Inc.

Well done to the Club who recently finished 2nd on the overall point score for the 2017 QLD State Championships.

CMBM Facility Services are proud to announce our newly formed strategic partnership with Energy Systems & Services (ESS) to offer our customers better products and services for operating a more energy-efficient business.

Together we can now measure how an organisation can use their energy more efficiently, and in turn offer financial gain through power correction and rebates. 

We would also like to welcome Chris Bird, who is our ESS QLD Manager. In essence, ESS are now our expert ‘energy specific’ partner. Chris can outline the various energy solutions relevant to your particular business, and in turn detail how you can reduce costs by taking advantage of any rebates available from both Government and industry. He can measure this through your existing interval (NMI) data to see where areas of value can be realised.

This is just another way we can offer our customers a full range of facility solutions for a more efficient business. For more information, please read our CMBM Energy Audit flyer.

CMBM Facility Services were proud to sponsor the award for the ‘Best Football Club’ at the 2017 Keno & Clubs Queensland Awards for Excellence. Congratulations to Sunnybank Community & Sports Club! It was great to see so many of our valued clients winning at this years event.

We would like to further congratulate the winners of the 2017 Keno & Clubs Queensland Awards for Excellence and Carina Leagues Club for winning Keno Club of the year for 2017.


CMBM Facility Services are pleased to announce that Mark Hohn was recently been appointed to the BSCAA Queensland Board of Directors. They are Australia’s peak industry representative body for the building services industry and members include contractors for cleaning, security, facilities management and grounds maintenance.

This is another great way for our leaders to stay on top of industry trends and changes within the industry, and we look forward to being part of the well-established board.

The BSCAA QLD Board has fundamental responsibilities to develop the strategy for the organisation, oversee its implementation and monitor everyday performance and results to its strategic direction. Directors ensure compliance with regulation and monitor and ratify legal, financial and ethical decisions on behalf of the membership.

The role of the Board includes:

  • Guiding directions for research into members requirements
  • Developing strategies for continued growth and sustainability of the organisation
  • Creating and monitoring the business plan, including setting annual goals in line with the BSCAA QLD strategic plan
  • Overseeing financial performance and corporate governance of the company
  • Assessing risks and directing action
  • Identifying and communicating opportunities for the organisation.

CMBM recently undertook an ISO Certification Assessment to be formally Certified under the new International accreditation standards. As a result we have achieved accreditation for Safety, Quality and Environmental aspects:

  • ISO 14001:2015 Environmental Management Systems
  • ISO 9001:2015 Quality Management Systems
  • AS/NZS 4801:2001 OH&S Management Systems

is an international body that standardises how businesses and organisations involved in commerce and industry manage information and processes. An ISO certification ensures that the applicable management systems conform with all the requirements for  standardisation, safety, quality and environmental assurance.

CMBM operations are Quality Assured and our high level of compliance directly reduces the risk associated with our operations. This provides our clients with less risk and credible compliance through improved systems, processes and safety, and reducing our impact on the environment as an organisation.

We look forward to the positive benefits for both staff and customers of CMBM Facility Services across Queensland today and in the future.

Top tips for a great New Year.

Written by Mark Hohn January 12, 2017.

I always love the New Year feeling. For me, it is a chance to start fresh, reprioritise and take stock on the year that’s been… What’s worked well for me, what I achieved that I set out to in the previous year, what hasn’t gone to plan, and where have the largest pain points in my life come from? Most importantly how can I do better this year, and how can I create more time to help others do better this year?

We live in a busy world and it seems that we never have enough time to get everything done, which means you are so busy trying to keep up that some areas are bound to suffer. For me, this is where I start thinking about how I can work smarter. What kind of processes or delegation could I use to run my day-to-day operations better, and how am I wasting my time. This can be particularly challenging, but I have found that the following 5 tips make a big difference to the day-to-day running of my professional and personal life.
  1. Do what you say you will – write it down and put it up!

There’s nothing like having fifty great ideas and barely enough time to do one! You have to accept that you can’t do everything and prioritise. Number them by importance and priority and start and finish one at a time. It is a great feeling to look back in a years’ time and see that you have ticked off a number of big things on your to-do list. In comparison, it usually doesn’t feel too great when you realise you have only done 50% of 50% of your list. I also find that by writing it down on a white board, or sharing it with your network (where people can see it) you are more accountable.

  1. Look for systems that help you work smarter.

Did you know there are apps for managing your apps, and more importantly there are apps for better management of processes? You can use programs to deliver statistics on outbound activities, notifications, time keeping, date stamping, live job reports and more. If you are drowning in excel spreadsheets and emails – get googling. You’ll be amazed what’s out there. Click here to read Gizmodos review of the best apps of 2015.

  1. Stop resisting change.

In life we know things are going to change, yet we spend so much time inadvertently focusing on doing things the way they have always been done because it’s more comfortable. Change will happen – embrace the change. Social Media is such a great example of this – for me I ask the younger, tech savvy generations to teach me. Instead of letting the fear of the unknown hold me back, I am admitting it is uncharted territory for me and finding someone who’s got a better map than me to assist.

  1. Do the stuff that makes you better at being you.

If professional athletes didn’t train every time they felt tired or sore they would never get to be the best or show the strength they possess. They know that by eating and sleeping right and training consistently these habits are what make them perform better.

If you know that running/going to the beach with your family/ lifting weights/eating kale/yoga/a jam session/hiking (insert your choice here) helps you be more productive then don’t stop doing those things when life gets busy. It’s important to keep balanced. This is how you keep your head above the water and it is more important at this time than any other. Not feeling it? This brings me to my next point. Ask a buddy to commit to doing what you need with you, or enter a challenge for an external push to keep motivated. Again, writing it down and putting it up, I find that this helps me stay accountable.

  1. Ask for help – hire professionals to do the managing you don’t have time to.

When life gets hectic if you are anything like me we tend to fill our “buckets” and then just keep filling them with more. The load gets heavier and our productivity goes down. Instead of stopping and thinking about how you can disperse some water we just keep going and then you’ve got a problem, your bucket is overfull and you’re burnt out. In our industry we see this time and time again with busy facilities. So often we see one manager trying to manage multiple suppliers for a venue that their day to day venue operations suffer. We come in and take over the management of the facility and usually save them money by delivering more cost effective solutions. This then frees them up to focus on their day-to-day activities – bringing more money in for their venue. People often express regret at not making the decision years earlier when they see the operational efficiencies that can be gained.

This is just a start, but I hope these 5 tips help you have a great, productive and fulfilling year.

All the best for a great 2017.

Mark Hohn
Managing Director, CMBM Facility Services

Mark is the Managing Director of CMBM Facility Services, who joined forces with Damien Cann in 2005 to offer cleaning services to the hospitality industry. Mark has successfully grown 3 companies in Queensland (Mark Hohn Business Technologies, Advanced Business Technologies and TJS Facility Services Queensland) and together they have transformed the CMBM Facility Services business into the leading provider of facility services it is today. Mark is directly accountable for sales, operations and the service delivery of CMBM Facilities Services. Mark brings experience in asset, business and facilities management. He holds a Cert 3 and 4 in Asset Management and a Diploma of Business and Management.

BUILD Magazine Announces The 2016 Facilities Management Awards Winners.

Company: CMBM Facility Services Pty Ltd

Award: Best Facility Services Company 2016 – Queensland

Facilities Management companies are the hidden heroes within the construction and corporate world. They keep worldwide businesses running smoothly and effectively, though they can often be overlooked when it comes to recognition for a job well done.

The 2016 Facilities Management Awards are prestigious awards run by Build Magazine, that are dedicated to recognising those within the Facilities Management role for their excellence and dedication to their profession.

Rachel Devonport, Awards Co-ordinator, expressed her pride: “It has been a true privilege to showcase the sheer talent and hard work of every single one of my award winners. I would like to wish them every success going forward.”

To find out more about these prestigious awards, and the dedicated professionals selected for them, please visit http://www.build-news.com where you can view our winners supplement and full winners list.

CMBM proudly donated cleaning services to support the completion of the Bravehearts Head Office in Arundel, a site recently completed by Hutchinson Builders.

We were very excited to assist by completing the final clean on the top floor, external windows and two bad carpet areas on the ground floor.

Bravehearts exists to protect Australian children against sexual harm and is the first and largest registered charity specifically and holistically dedicated to addressing this issue in Australia.

Great news… CMBM are proud to announce that our brand new website is up and running.

This all new, user-friendly website will make it easier than ever for all users of facility services in Brisbane to locate and read all about our full suite of services, namely Cleaning, Maintenance, Building and Managing.

One thing should come through loud and clear when looking through our new site – we are a complete service provider. You no longer need to manage multiple suppliers for your facility when we can do it all.

So instead of commissioning several different companies to look after your asset(s) – cleaners, maintenance people, builders, property managers and so forth – you can achieve it all with just one call.

All your facility services questions answered.

The new website features some remarkable Success Stories, answers a few Frequently Asked Questions, and provides a complete overview of all our services, such as:

  • Cleaning (Residential, Commercial and Industrial)
  • Cleaning Services (detailing everything we do, from Bar & Hotel Cleaning right through to Roof & Gutter Cleaning and strip and Seal)
  • Our full range of Maintenance Services, including Grounds Maintenance, Asset Maintenance and Safety Products.
  • Building Services, incorporating Design & Construct and Landscaping, plus
  • Management Services, such as Maintenance Plans and Energy Management

Having said that, there is so much more to know about all these services, so if you need more information or would like our expert advice – or would like to book a project, either on a one-off basis or long-term –  please call us now on 1800 26 26 37, or click here to contact us.


TJS Queensland recently rebranded to CMBM Facility Services.

The new name CMBM FACILITY SERVICES PTY LTD  incorporates the core concepts from our previous branding (Clean Maintain Build Manage) into our new name. Ultimately, it better reflects the total Facilities Services we can now provide to the market. We look forward to providing more information about these services over the upcoming months.

We are excited about our new branding, which you may have seen making its way across our buildings, vehicles and uniforms in Queensland. We will also have a new website to share with you in the coming months, so stayed tuned!