CMBM & Mackay Sugar: Sweet success in industrial cleaning

Dec 6, 2023 | Cleaning, Commercial

Client: Mackay Sugar | Location: Mackay, QLD

Since 2016, CMBM have provided industrial cleaning services for Mackay Sugar, spanning five sugar mills in the Mackay region. The sizeable contract required the need for meticulous planning, specialised cleaning techniques, and a dedicated team capable of maintaining high standards in large-scale industrial environments.

Read on to see how our team did it.


Feature image: Marian Mill


In industrial settings like sugar mills, thorough cleaning is not just about appearances; it’s crucial for maintaining a safe and efficient work environment. This level of cleanliness directly impacts worker safety and productivity.

CMBM ensures every corner of Mackay Sugar’s five mills meets the highest standards of cleanliness and hygiene, with services including:

  • Mopping & sweeping
  • Carpet cleaning & vacuuming
  • COVID-19 disinfection protocols
  • Toilet & bathroom cleansing and disinfecting
  • Efficient rubbish removal & cleaning of food servery areas
  • Strip & seals of flooring
  • Targeted graffiti removal

Elevating workplace safety through innovative solutions

Key to our service delivery has been the implementation of microfibre systems to improve workplace health and safety (WHS). The introduction of the pulse mop system exemplifies our commitment by removing the need to carry heavy buckets up steep stairways within the mills. This system significantly reduces physical strain on staff, decreasing manual handling injuries due to the pulse mop’s lightweight design and ergonomic benefits. Additionally, its efficient cleaning capabilities contribute to a more hygienic environment while reducing chemical usage, prioritising both safety and sustainability in our delivery.

Underscoring our dedication to safety and quality is our investment in maintaining prequalifications, being certified in ISO 45001:2018 Safety Management Systems, ISO 9001:2015 Quality Management Systems, and ISO 14001:2015 Environmental Management Systems. These certifications demonstrate our commitment to safeguarding all stakeholders, including staff and the public, particularly in the challenging conditions of industrial workplaces.

ISO Certifications

Community integration and employment

Central to CMBM’s approach is our commitment to local communities. By employing numerous staff and management from the Mackay region, we’ve not only provided local job opportunities but also ensured that our services are deeply rooted in understanding the specific needs and nuances of the local industrial environment. This approach fosters a sense of community and ensures a dedicated, knowledgeable workforce is on hand to maintain the high standards of cleanliness and safety required by Mackay Sugar.

CMBM continue to successfully deliver quality cleaning outcomes to Mackay Sugar. Our focus on innovative safety solutions and community integration, alongside maintaining high cleanliness standards, reflects the sweet success of a job well done in a challenging industrial environment.

CMBM can work with you to deliver a full-service solution specific to your facility. Contact our friendly team today to discuss the needs of your industrial site or find out more about how we support Queensland’s industrial sector here.

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